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Standard User Simon888
(regular) Fri 24-Jan-14 17:25:31
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BT Infinity Self Install, Any update/news


[link to this post]
 
Hay Guys,

I remember reading last year that BT will be offering BT Infinity Self Install from 31 Dec 2013.

I have been to the BT.com web page every so often but cant see anything there.

Is it all on hold?

Has anyone got any news or update on what this might happen?

Si
Administrator MrSaffron
(staff) Fri 24-Jan-14 18:05:39
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Re: BT Infinity Self Install, Any update/news


[re: Simon888] [link to this post]
 
People are getting self installs done, a reasonable scattering across the forums.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Simon888
(regular) Sat 25-Jan-14 14:11:43
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Re: BT Infinity Self Install, Any update/news


[re: MrSaffron] [link to this post]
 
Just found this now I have spent some time searching....... So GOOD NEWS smile

http://www.productsandservices.bt.com/products/broad...


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Standard User hypertony
(committed) Sun 26-Jan-14 07:58:10
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Re: BT Infinity Self Install, Any update/news


[re: Simon888] [link to this post]
 
Infinity 1 can be done as self install, but #2 is engineer install? What's the difference between both of them?

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Standard User systemx
(experienced) Sun 26-Jan-14 08:09:15
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Re: BT Infinity Self Install, Any update/news


[re: hypertony] [link to this post]
 
In reply to a post by hypertony:
Infinity 1 can be done as self install, but #2 is engineer install? What's the difference between both of them?


I suspect it's a speed issue. BT perhaps feel that those going for Infinity 2 or a TV option will suffer more, or more accurately, notice more the effects of poor internal wiring.
Standard User BatBoy
(legend) Sun 26-Jan-14 11:18:47
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Re: BT Infinity Self Install, Any update/news


[re: hypertony] [link to this post]
 
Infinity 2 is capped at 80/20 Mbps.
Infinity 1 is capped at 40/10 Mbps.

With less than half the speed, BT are probably thinking there'll be plenty of SNR margin to handle noise issues due to poor internal wiring. However, if you live on a poor line anyway and your Infinity2/ Infinity1 speeds will be low, they will optionally not allow a self install but insist on an engineer.


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Standard User JHo1
(learned) Sun 26-Jan-14 12:53:23
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Re: BT Infinity Self Install, Any update/news


[re: BatBoy] [link to this post]
 
So, reading between the lines, a self install perpetuates the situation we have with ADSL where I have to use filters on all phone sockets but I can plug the modem / router into any of them? Though, obviously, I can replace the faceplate myself and run an Ethernet cable to my preferred modem / route location.

Thanks,
John
Administrator MrSaffron
(staff) Sun 26-Jan-14 13:55:37
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Re: BT Infinity Self Install, Any update/news


[re: JHo1] [link to this post]
 
Yes

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User JHo1
(learned) Sun 26-Jan-14 15:14:41
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Re: BT Infinity Self Install, Any update/news


[re: MrSaffron] [link to this post]
 
Thank you.

And with a reply like that may I respectfully suggest that you do not consider a career in politics smile


Thanks,
John
Standard User RobertoS
(sensei) Sun 26-Jan-14 15:17:13
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Re: BT Infinity Self Install, Any update/news


[re: JHo1] [link to this post]
 
No.

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