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Standard User OnFire
(learned) Tue 04-Feb-14 01:00:24
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HomeHub 5 or a separate modem as well?


[link to this post]
 
Please could somebody tell me will I get just a HomeHub 5 or a separate modem as well (going for BT Infinity 2)?
Many thanks
Standard User RobertoS
(sensei) Tue 04-Feb-14 01:18:48
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Re: HomeHub 5 or a separate modem as well?


[re: OnFire] [link to this post]
 
The default now is just the HH. If you want a modem, you may be able to. I don't know. They are able to order it from Openreach for you, but whether they will or not might depend on who you talk to.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User OnFire
(learned) Tue 04-Feb-14 01:43:15
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Re: HomeHub 5 or a separate modem as well?


[re: RobertoS] [link to this post]
 
Thanks for the reply.


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Standard User trolleybus
(member) Tue 04-Feb-14 09:10:16
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Re: HomeHub 5 or a separate modem as well?


[re: RobertoS] [link to this post]
 
With BT you are mot obliged to use their supplied router[s] and therefore in most cases will need the Openreach modem. But with your own router, support from BT may be problematical.
Standard User jchamier
(eat-sleep-adslguide) Tue 04-Feb-14 11:06:25
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Re: HomeHub 5 or a separate modem as well?


[re: OnFire] [link to this post]
 
In reply to a post by OnFire:
Thanks for the reply.

You can get modems from eBay, but worth asking your installing engineer if they have one.

James BT Infinity 2 19/09/2012 - Sold 42/6 - Getting 49/8.5 - Sync 53 / 9.5 Mbps @ 470m approx
14 years of broadband (ntl: cable to BT FTTC) - Router: Asus RT-N66U - Modem: Huawei HG612 speedtest
Standard User Oliver341
(eat-sleep-adslguide) Tue 04-Feb-14 11:32:15
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Re: HomeHub 5 or a separate modem as well?


[re: jchamier] [link to this post]
 
In reply to a post by jchamier:
You can get modems from eBay, but worth asking your installing engineer if they have one.

Assuming they actually visit the house.

Oliver.
Standard User jchamier
(eat-sleep-adslguide) Tue 04-Feb-14 23:19:30
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Re: HomeHub 5 or a separate modem as well?


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
In reply to a post by jchamier:
You can get modems from eBay, but worth asking your installing engineer if they have one.

Assuming they actually visit the house.

BT are still booking appointments. Sky aren't. Anyone else who knows smile

James BT Infinity 2 19/09/2012 - Sold 42/6 - Getting 49/8.5 - Sync 53 / 9.5 Mbps @ 470m approx
14 years of broadband (ntl: cable to BT FTTC) - Router: Asus RT-N66U - Modem: Huawei HG612 speedtest
Administrator MrSaffron
(staff) Wed 05-Feb-14 12:35:56
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Re: HomeHub 5 or a separate modem as well?


[re: jchamier] [link to this post]
 
BT appears to do all self install for Infinity 1 but Infinity 2 is engineer, at a guess to try and ensure people paying more for speed get a better speed.

Also promotes the 2 as the premium service.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Rockh
(eat-sleep-adslguide) Wed 05-Feb-14 18:18:01
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Re: HomeHub 5 or a separate modem as well?


[re: OnFire] [link to this post]
 
Got a HH5 and engineer install for my Infinity 2 last month, no offer of a separate modem. Using a hacked HG612 rather than the HH built in modem so I can monitor.

Dave

BT Infinity 2
Standard User jchamier
(eat-sleep-adslguide) Wed 05-Feb-14 19:42:14
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Re: HomeHub 5 or a separate modem as well?


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
BT appears to do all self install for Infinity 1 but Infinity 2 is engineer, at a guess to try and ensure people paying more for speed get a better speed.
Also promotes the 2 as the premium service.


That makes sense!

James BT Infinity 2 19/09/2012 - Sold 42/6 - Getting 49/8.5 - Sync 53 / 9.5 Mbps @ 470m approx
14 years of broadband (ntl: cable to BT FTTC) - Router: Asus RT-N66U - Modem: Huawei HG612 speedtest
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