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Standard User MrPete
(experienced) Sun 09-Mar-14 09:14:04
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Any BT Business Users on here ?


[link to this post]
 
Just thought I'd ask and if there are how's the service and support ?

The BT's own business forum is very quite..

Thanks

Peter
Standard User Zarjaz
(knowledge is power) Sun 09-Mar-14 10:41:03
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Re: Any BT Business Users on here ?


[re: MrPete] [link to this post]
 
I think the poster MHC is one.

Standard User MHC
(sensei) Sun 09-Mar-14 12:10:52
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Re: Any BT Business Users on here ?


[re: MrPete] [link to this post]
 
I would rate both at 9/10

Support is 24hour UK based and never an issue when speaking with them. If they are overloaded you get routed to Res Support - with priority, it happened once but easy enough to redial.


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Standard User MrPete
(experienced) Sun 09-Mar-14 18:53:04
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Re: Any BT Business Users on here ?


[re: MHC] [link to this post]
 
In reply to a post by MHC:
I would rate both at 9/10

Support is 24hour UK based and never an issue when speaking with them. If they are overloaded you get routed to Res Support - with priority, it happened once but easy enough to redial.


Thanks - I'm torn between BT ( currently a residential customer ) and PlusNet.
Both seem to have pro and cons..

Both are going to be easy enough to move to.
Reading the Plusnet forums does put me off a bit, but reading the BT residential posts, it reads very similar.

I do like that PlusNet will allow P2P at full speed any time, where as BT cap it heavily at night.

Hmm which way to go smile

Peter
Standard User RobertoS
(sensei) Sun 09-Mar-14 20:26:32
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Re: Any BT Business Users on here ?


[re: MrPete] [link to this post]
 
In reply to a post by MrPete:
I do like that PlusNet will allow P2P at full speed any time, where as BT cap it heavily at night.
?
Which BT product? And compared with which Plusnet product?

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Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 59.4/14.4Mbps @ 600m. - BQM

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Standard User MrPete
(experienced) Sun 09-Mar-14 20:32:43
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Re: Any BT Business Users on here ?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
In reply to a post by MrPete:
I do like that PlusNet will allow P2P at full speed any time, where as BT cap it heavily at night.
?
Which BT product? And compared with which Plusnet product?


On BT I'm currently on the residential BT Infinity 2 which has P2P capping at night.

The 2 products I'm looking at are:

BT
Infinity for Business option 2, upgraded with Static IP & Unlimited Usage

PlusNet
Unlimited Business Fibre Broadband

Both with Enhanced Care on the Fibre.

Thanks smile

Peter
Standard User vimto_girl
(member) Sun 09-Mar-14 22:55:06
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Re: Any BT Business Users on here ?


[re: MrPete] [link to this post]
 
In reply to a post by MrPete:
On BT I'm currently on the residential BT Infinity 2 which has P2P capping at night.
If you renew your contract then there will no longer be any p2p management at any time (I realise you are not considering this and you may know this already)
Standard User Oliver341
(eat-sleep-adslguide) Sun 09-Mar-14 22:56:10
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Re: Any BT Business Users on here ?


[re: MrPete] [link to this post]
 
In reply to a post by MrPete:
On BT I'm currently on the residential BT Infinity 2 which has P2P capping at night.

The latest BT packages have no traffic management at all.

Oliver.
Standard User BatBoy
(legend) Sun 09-Mar-14 23:12:07
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Re: Any BT Business Users on here ?


[re: Oliver341] [link to this post]
 
Is that BT Business packages?


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Standard User Oliver341
(eat-sleep-adslguide) Sun 09-Mar-14 23:20:07
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Re: Any BT Business Users on here ?


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Is that BT Business packages?

P2P is slowed on BT Business, so the OP might be best off considering the latest residential offerings unless static IP address is a necessity.

Oliver.
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