I am thinking of signing up with BT as my local exchange Slinfold isn't geared up for ADSL2 and isn't in any rollout plans either commercially of through BDUK at present. I have lived in the area before and will be doing so for 2-3 months again before moving. The reason I am thinking of going with BT is because they'll enable me to move for free and upgrade to infinity mid contract should the new area support it (according to their online chat sales team)
I just wondered, when should I order the service? I move to the new property June 30th and would like it installed that day as I can be there to wait in. Will I be billed from my go live date and can I pick that date? Previously I had to wait 7 weeks for the installation to take place.
Any advice is much appreciated.
If the property is at present empty can you gain access to it for some reason (measure up for carpets or something) ?
If you can take a phone with you and see if the phone socket has a dial tone. If it does then dial 17070 and take a note of the phone number.
Then dial 1471 if the response is that the number cannot be recognised then it is a stopped line.
When you are ready to order the phone connection, tell them that the property has a stopped line, you have 17070 it and tell them the number.
This will help a great deal as the address and history of the line will come up for them. don't worry if you want to bring across your old number, you can do that once the line is up and running.