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Standard User stniuk
(experienced) Mon 19-May-14 11:20:48
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BT in trouble, hiring more staff


[link to this post]
 
http://www.theguardian.com/business/2014/may/19/bt-h...
Standard User pcoventry76
(knowledge is power) Mon 19-May-14 12:52:41
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Re: BT in trouble, hiring more staff


[re: stniuk] [link to this post]
 
Well 2-3 weeks isnt really fair to install FTTC. My install would have been today and I ordered on the 1st so that was 12 working days. They don't even put the phone line on early to allow people to if needs be use dialup.

I'd rather it was 1600 UK based agents though. But there you go. it's where they lose to other ISP's

Edit:: I'm now waiting 14 working days from the 8th until the 28th of May for Plusnet. My own fault so I don't count that but wait times are still too far. If you do a fake order on BT and check the install diary it's already on the 2nd week of June.

Edited by pcoventry76 (Mon 19-May-14 12:55:46)

Standard User 4M2
(knowledge is power) Mon 19-May-14 14:44:36
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Re: BT in trouble, hiring more staff


[re: pcoventry76] [link to this post]
 
I would rather wait 2 or 3 weeks for a fully qualified and experienced OR engineer than have some new recruit or contractor mess with my line. Unfortunately one doesn’t really have a choice but certainly I would opt for a self install vdsl filtered faceplate and modem setup and just hope that the deployed engineer is doing a good job at the cabinets.


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Standard User brandscill
(committed) Mon 19-May-14 15:13:44
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Re: BT in trouble, hiring more staff


[re: pcoventry76] [link to this post]
 
6 weeks I've had to wait for my standard ADSL install.

Edited by brandscill (Mon 19-May-14 15:17:32)

Standard User fredfox
(experienced) Mon 19-May-14 18:21:56
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Re: BT in trouble, hiring more staff


[re: brandscill] [link to this post]
 
Gotta wait 3 years before I can even order FTTC

Pipex
Nildram
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Now -> Be *
Standard User Ignitionnet
(knowledge is power) Mon 19-May-14 21:32:42
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Re: BT in trouble, hiring more staff


[re: stniuk] [link to this post]
 
Wonder how much lower the maintenance workload would be if they made a serious attempt to migrate people to FTTP, or at very least offered a viable data-only FTTC product rather than forcing people who don't actually want a POTS line back to the exchange to have one.

Good to see the extra jobs, silly that they are needed because Openreach continue to rinse long copper loops for all they're worth.
Standard User somerset
(committed) Mon 19-May-14 22:12:49
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Re: BT in trouble, hiring more staff


[re: Ignitionnet] [link to this post]
 
What would TalkTalk, Sky etc. do with all their LLU kit?
Standard User somerset
(committed) Mon 19-May-14 22:19:58
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Re: BT in trouble, hiring more staff


[re: fredfox] [link to this post]
 
How do you know it's 3 years?
Standard User AndyHCZ
(member) Mon 19-May-14 22:23:48
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Re: BT in trouble, hiring more staff


[re: somerset] [link to this post]
 
In reply to a post by somerset:
What would TalkTalk, Sky etc. do with all their LLU kit?


Most of it would still be used - FTTC is no different to FTTP in an exchange.
Standard User somerset
(committed) Mon 19-May-14 22:28:50
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Re: BT in trouble, hiring more staff


[re: AndyHCZ] [link to this post]
 
Please explain. They have DSLAMs in many exchanges, yes, all these would be redundant with FTTC or FTTP. But if they were forced to go FTTx they would not be used straight away.
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