Well 2-3 weeks isnt really fair to install FTTC. My install would have been today and I ordered on the 1st so that was 12 working days. They don't even put the phone line on early to allow people to if needs be use dialup.
I'd rather it was 1600 UK based agents though. But there you go. it's where they lose to other ISP's
Edit:: I'm now waiting 14 working days from the 8th until the 28th of May for Plusnet. My own fault so I don't count that but wait times are still too far. If you do a fake order on BT and check the install diary it's already on the 2nd week of June.
Edited by pcoventry76 (Mon 19-May-14 12:55:46)