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Standard User JB68
(regular) Tue 20-Jan-15 21:16:54
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BT Infinity - PS4 Speed Cap


[link to this post]
 
Hi,

It seems my PS4 has a speed cap at about 20mbps on BT Infinity, I have tried different Routers, DNS Servers, Wired/Wireless and even a different PS4, I just can't seem to hit over 20mbps.

Even when I do the PS4 Connection Speed Test, I get 22mbps.

Anyone with a PS4 and BT Infinity have the same issue.

My Speed:

http://www.speedtest.net/my-result/4075533433

Any Idea what the issue is.

Thanks
Administrator MrSaffron
(staff) Tue 20-Jan-15 21:45:38
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Re: BT Infinity - PS4 Speed Cap


[re: JB68] [link to this post]
 
Tried http://labs.thinkbroadband.com/speedtest on the ps4 browser?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User 5km
(knowledge is power) Wed 21-Jan-15 00:03:12
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Re: BT Infinity - PS4 Speed Cap


[re: MrSaffron] [link to this post]
 
Seems to be ok on Sky.

https://www.dropbox.com/s/euqpkpgdf3lxpa2/DSC_0038.J...

Sky Fibre Unlimited Pro:- Speed Test | TBB Ping
Now on twitter @timmay2


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Standard User ian72
(eat-sleep-adslguide) Wed 21-Jan-15 09:31:14
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Re: BT Infinity - PS4 Speed Cap


[re: JB68] [link to this post]
 
Is the PS4 connected via wired or wireless? 20Mb/s sounds pretty much what you would expect on a wireless g connection.
Standard User JB68
(regular) Thu 22-Jan-15 00:12:04
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Re: BT Infinity - PS4 Speed Cap


[re: ian72] [link to this post]
 
Hmm, I am getting full speed on your speed tester.

Don't know why I can't seem to get that on download speeds on PSN.
Administrator MrSaffron
(staff) Thu 22-Jan-15 10:18:01
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Re: BT Infinity - PS4 Speed Cap


[re: JB68] [link to this post]
 
Time to get more people on PS4 to test if you can.

It may be a peering issue between BT and PSN, i.e. not all locations on the Internet are linked by the same levels of connectivity.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User JB68
(regular) Thu 22-Jan-15 21:50:02
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Re: BT Infinity - PS4 Speed Cap


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Time to get more people on PS4 to test if you can.

It may be a peering issue between BT and PSN, i.e. not all locations on the Internet are linked by the same levels of connectivity.


Yeah, there is defo an issue, not sure how i would get around to get this fixed

Edit: Unless you can set up a poll or a "test" since you are the admin

Edited by JB68 (Thu 22-Jan-15 21:56:05)

Standard User aparat
(newbie) Thu 22-Jan-15 23:04:18
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Re: BT Infinity - PS4 Speed Cap


[re: JB68] [link to this post]
 
Im not on BT but Aquiss and its similar. After Sony released firmware 2.0 I cant hit maximum, but can when ps4 is in stand by mode. To compare I own Xbox One as well as PS4 and speeds on my X1 are always maxing my connection which is 9MB/s. One more thing JB68, try downloading in stand by mode, when Im dowloading in this mode speeds are where they should be, strange but thats how its like in my case.

Edited by aparat (Thu 22-Jan-15 23:07:39)

Standard User JB68
(regular) Sat 04-Apr-15 19:07:06
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Re: BT Infinity - PS4 Speed Cap


[re: aparat] [link to this post]
 
Just an update:

Still haven't got this sorted, 500kb/s speeds 99% of the time.

Tried contracting Sony, they say it might be BT fault and tried BT, can't get anywhere with them.

Feel like changing ISP.


frown
Standard User Chrysalis
(legend) Tue 07-Apr-15 15:49:59
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Re: BT Infinity - PS4 Speed Cap


[re: JB68] [link to this post]
 
the same occurs on plusnet, the fix?

use a proxy server or VPN.

I know the ps3 allows a proxy to be used, since I dont get my ps4 until tomorrow I dont know if that allows the same.

Plusnet Fibre Unlimited BQM - IPv4 BQM - IPv6
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