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Standard User aliens
(member) Sat 07-Feb-15 16:37:00
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Openzone


[link to this post]
 
Hi All,

I have recently joined BT (from Virgin) and once I had placed my order with BT I was immediately able to log on the openzone using my BT details. However, since the Infinity broadband has been connected to BT I am finding it harder and harder to log into the hotspots. It says connected to Internet and I enter my login details but it always seems to fail to log me in. But after about 100 attempts it will let me log in so this confirms that my details are correct. Any ideas anyone?
Administrator MrSaffron
(staff) Sat 07-Feb-15 16:43:36
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Re: Openzone


[re: aliens] [link to this post]
 
Tried the bt wifi app?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User aliens
(member) Sat 07-Feb-15 17:14:23
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Re: Openzone


[re: MrSaffron] [link to this post]
 
I am trying to connect with a laptop and I think the app only works on Android phones and tablets etc?


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Standard User PaulKirby
(member) Sat 07-Feb-15 18:04:07
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Re: Openzone


[re: aliens] [link to this post]
 
In reply to a post by aliens:
I am trying to connect with a laptop and I think the app only works on Android phones and tablets etc?
There's a Windows 8.1 version on Microsoft's Store, this its free it seems.
http://apps.microsoft.com/windows/en-gb/app/bt-wi-fi...

Paul
Standard User gomezz
(eat-sleep-adslguide) Sat 07-Feb-15 18:54:23
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Re: Openzone


[re: aliens] [link to this post]
 
If you are in a cluster of Openzone hotspots all of similar strength it seems to randomly pick one to connect to. If for some reason that hotspot is not allowing logins (signal strength not quite strong enough / already running at capacity / ?) then next time you try it could connect to another which does let you log in. It is a failing of the system that they all called the same [censored] thing. Adding some uniquifier to the SSID would be a big help.

BT Infinity 1 (unlimited)
Standard User flippery
(committed) Sat 07-Feb-15 18:56:00
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Re: Openzone *DELETED*


[re: aliens] [link to this post]
 
Never had a problem when using my BT email username and password as login.

Edited by flippery (Sat 07-Feb-15 23:50:38)

Standard User MHC
(sensei) Sat 07-Feb-15 20:32:57
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Re: Openzone


[re: aliens] [link to this post]
 
I use it with my laptop and 'phone - never a problem, either roaming in te street, at airports or even here at home/work.


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M H C


taurus excreta cerebrum vincit
Standard User aliens
(member) Sun 08-Feb-15 10:15:52
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Re: Openzone


[re: MHC] [link to this post]
 
Great, my registered email address with BT is a gmail one. Do you use a bt email address
Standard User aliens
(member) Sun 08-Feb-15 10:18:02
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Re: Openzone


[re: PaulKirby] [link to this post]
 
Wow, many thanks, I will try that later today and post my results!
Standard User MHC
(sensei) Sun 08-Feb-15 13:18:01
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Re: Openzone


[re: aliens] [link to this post]
 
You need to use your primary account email address - alien999@btxxx.com

I read thi looted onto one hot spot, replied on another and submitted on a third


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M H C


taurus excreta cerebrum vincit
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