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Standard User UKconfederate
(learned) Fri 06-Nov-15 11:47:57
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Changing from ADSL to WBC ADSL2+?


[link to this post]
 
My local phone exchange has, over night, been upgraded to WBC ADSL2+, so currently I'm on a up to 8 Mbps with BT Broadband.

Now the exchange has been upgraded, does anyone know if I need to phone BT to get them to change it to ADSL2+ or will they do it automatically? Or would it be a case of just updating my router settings to ADSL2+?

Anyway advice would be appreciated.
Administrator MrSaffron
(staff) Fri 06-Nov-15 12:41:09
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Re: Changing from ADSL to WBC ADSL2+?


[re: UKconfederate] [link to this post]
 
WIth BT Retail as WBC is cheaper for them they usually move customers across in bulk within a few weeks or months of WBC appearing, you can pester to be moved ahead of the bulk move, but when change has only just happened it can take a few days for providers to notice the change in availability

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User UKconfederate
(learned) Sun 08-Nov-15 09:48:04
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Re: Changing from ADSL to WBC ADSL2+?


[re: MrSaffron] [link to this post]
 
Thanks for the reply MrSaffron,

I've decided to just sit and wait now until BT do it automatically. I've also read that in some cases changing to ADSL2+ can actually make a stable ADSL line unstable, so I won't rush and just let the ISP do it in their own time and just hope I don't have any line degradation.


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Administrator MrSaffron
(staff) Sun 08-Nov-15 11:49:58
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Re: Changing from ADSL to WBC ADSL2+?


[re: UKconfederate] [link to this post]
 
The instability is easily solved by switching broadband router to only accept an ADSL2 or ADSL only connection if it proves an issue

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User keith969
(member) Sun 08-Nov-15 12:36:01
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Re: Changing from ADSL to WBC ADSL2+?


[re: UKconfederate] [link to this post]
 
About 4 years ago when our exchange was upgraded, they automatically upgraded my service and I went from 6Mbps to 15Mbps. Never notified me, I only found out running speedchecks.
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