I just went looking, and on this page
for example a chat link appeared.
Chat with us online
Open every day 7am - 10:45pm. https://bt.custhelp.com/app/chat/contact_chat/queue_...
where from the queue_id onwards I assume is a link to my current online session where I have "n"ed the digits, so don't try clicking it.
It only appears once I select a topic that I want help on.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk.
Domains, site and mail hosting - Tsohost
Connection - AAISP Home::1 80/20. Sync 59997/15142kbps @ 600m. - BQM
Edited by RobertoS (Thu 12-Nov-15 14:23:56)