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Standard User ians325
(learned) Sat 13-Aug-16 15:28:35
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Free Bt Smarthub for existing Account holders w WIFI Problem


[link to this post]
 
If you Want A Free BT Smart Hub and are Having WIFI issue complain and get a free Smart hub, so if your wifi is having issues dropping of siginal or you have to set your router on 5 ghz or 2ghz to connect complain and get free one !!!!
Standard User PaulKirby
(fountain of knowledge) Sun 14-Aug-16 10:29:01
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Re: Free Bt Smarthub for existing Account holders w WIFI Pro


[re: ians325] [link to this post]
 
All I did was ask for my SNR to be set back to 6.0 dB where I was told I had a faulty HH4 which they then sent out a new HH4.

So you don't even need to complain tongue

Paul
Standard User B31
(member) Sun 14-Aug-16 20:47:36
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Re: Free Bt Smarthub for existing Account holders w WIFI Pro


[re: PaulKirby] [link to this post]
 
Yeah and I got a HH4 to replace my HH3 in case it would fix my broadband drop outs (when the phone line rings). No luck though.



BT ADSL customer getting 3.8 Mbps (0.7 Mbps up) on a new road / new build development
(It was around 1.6 to 1.9 Mbps when I moved in)
CAB not FTTC enabled, not part of the 66% commercial plan. Not a BDUK area. Hoping the council will let VM in-fill.


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Standard User PaulKirby
(fountain of knowledge) Sun 14-Aug-16 23:15:11
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Re: Free Bt Smarthub for existing Account holders w WIFI Pro


[re: B31] [link to this post]
 
In reply to a post by B31:
Yeah and I got a HH4 to replace my HH3 in case it would fix my broadband drop outs (when the phone line rings). No luck though.

Same here, it fixed Jack Squat.

But I now how 2 HH4 which I can use as Wi-Fi Hot Spots LOL

Paul
Standard User ukhardy07
(knowledge is power) Mon 15-Aug-16 12:42:39
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Re: Free Bt Smarthub for existing Account holders w WIFI Pro


[re: B31] [link to this post]
 
Sounds like a HR fault, usually requires an engineer visit.
Standard User B31
(member) Tue 16-Aug-16 15:10:27
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Re: Free Bt Smarthub for existing Account holders w WIFI Pro


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
Sounds like a HR fault, usually requires an engineer visit.


Yeah I've had a few engineer visits

(Discussed elsewhere on the site)



BT ADSL customer getting 3.8 Mbps (0.7 Mbps up) on a new road / new build development
(It was around 1.6 to 1.9 Mbps when I moved in)
CAB not FTTC enabled, not part of the 66% commercial plan. Not a BDUK area. Hoping the council will let VM in-fill.
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