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Standard User corsa57
(learned) Tue 11-Oct-16 22:08:18
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Self installation of BT Infinity2


[link to this post]
 
Have finally been able to order Infinity2, so only another month to wait for the hoped super speeds. I assume all I will need to do is plug in the BT hub and it will do the rest. If any member has experience of doing an installation I would be happy to hear the pros and cons so that I can be ready.
Administrator MrSaffron
(staff) Tue 11-Oct-16 23:18:58
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Re: Self installation of BT Infinity2


[re: corsa57] [link to this post]
 
Yeah plug in hub and off you go, for best speeds ideally modem connected to the master socket via a VDSL faceplate. So question is how is the existing modem plugged in?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User corsa57
(learned) Tue 11-Oct-16 23:24:56
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Re: Self installation of BT Infinity2


[re: MrSaffron] [link to this post]
 
My BT Smart Hub is connected via a filter to the Master Socket (which is the one with a line down the middle and 2 screws to take out to get to the test socket). BT engineer installed this master socket recently.


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Administrator MrSaffron
(staff) Tue 11-Oct-16 23:29:37
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Re: Self installation of BT Infinity2


[re: corsa57] [link to this post]
 
And if no other extensions at all, then perfect setup

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User corsa57
(learned) Tue 11-Oct-16 23:33:56
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Re: Self installation of BT Infinity2


[re: MrSaffron] [link to this post]
 
Well, there is an extension that was put in by an ex BT engineer who fitted it when he came to install Sky TV. Do not have Sky any longer and my telephone is plugged into it. The wires from this extension go into the back of the Master socket.
Standard User PaulKirby
(fountain of knowledge) Wed 12-Oct-16 02:07:19
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Re: Self installation of BT Infinity2


[re: corsa57] [link to this post]
 
If all is going to the back of the master socket, do you have all 3 of these connected up, shown in the image below?

Image of NTE5A Master socket + xDSL Filter Faceplate + Phone Faceplate.

If you have all 3 and its all done right then you should be fine.

The middle image of the xDSL Filter Faceplate will have a data connector (i.e. RJ45 Socket) on it where you can connect your Smart Hub into using the supplied cable RJ11 flat cable which will also fit into the RJ45 socket.

Paul
Standard User BatBoy
(sensei) Wed 12-Oct-16 08:09:47
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Re: Self installation of BT Infinity2


[re: corsa57] [link to this post]
 
In reply to a post by corsa57:
The wires from this extension go into the back of the Master socket.
If you remove the front faceplate to access the test socket, the phone should stop working.

Does it?

If the phone still works then the extension is wired incorrectly.
Standard User RobertoS
(elder) Wed 12-Oct-16 09:45:02
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Re: Self installation of BT Infinity2


[re: BatBoy] [link to this post]
 
Removing of course needs to be done gently because of the connected wires. That's if it is an NTE5A, not a new NTE5C.

Then there is the question of the ring wire. Almost certain to be present.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User RobertoS
(elder) Wed 12-Oct-16 09:48:39
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Re: Self installation of BT Infinity2


[re: PaulKirby] [link to this post]
 
The OP says the current modem/router is connected through a filter to the master socket. So they don't have an interstitial filter plate.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57825/13835kbps @ 600m. - BQM
Standard User PaulKirby
(fountain of knowledge) Wed 12-Oct-16 12:37:52
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Re: Self installation of BT Infinity2


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
The OP says the current modem/router is connected through a filter to the master socket. So they don't have an interstitial filter plate.

I was just making sure.

Paul
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