Well if your moving can you PM me your current postcode and door number and I will take a look.
I might not see anything worth while, but its worth a look.
BT do have bad support, I have had a few years of bad dealings with BT, a lot of it was to do with getting fibre, which I won't get into, but you won't get anywhere if you don't complain to the high up people.
I ended up getting my local MP involved and also sending a nice polite email with the exact issues to the CEO and Chairman of BT, after then stuff got done.
BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
Edited by PaulKirby (Sat 22-Oct-16 07:00:26)