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Standard User richarddawson
(experienced) Wed 21-Dec-16 20:31:40
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Stopping BT sending postal mail about the TV service?


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How do I stop BT sending me marketing leaflets etc, to get me to buy into using their TV service, which I don't want?
Standard User gomezz
(eat-sleep-adslguide) Wed 21-Dec-16 20:34:33
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Re: Stopping BT sending postal mail about the TV service?


[re: richarddawson] [link to this post]
 
Are they a broadband or other service supplier to you?

BT Infinity 1 (unlimited)
Standard User richarddawson
(experienced) Wed 21-Dec-16 20:41:27
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Re: Stopping BT sending postal mail about the TV service?


[re: gomezz] [link to this post]
 
yeah I just use BT for Infinity 2.
I dont even know if the voice side works (they could have used that side for another customer in the exchange as I've not used it for many years and have had no handset plugged in)
all voice calls are through my mobile.


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Standard User 10forcash
(regular) Wed 21-Dec-16 20:56:00
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Re: Stopping BT sending postal mail about the TV service?


[re: richarddawson] [link to this post]
 
If you look at your 'My BT' page, you'll find a link to 'Privacy Policy'
Marketing

Unless you tell us not to, we will tell you about BT products and services we think you might be interested in. We might do this through the post, emails, text message, online, using push notifications via apps, or on the phone.

We won't send you marketing messages if you tell us not to but we will still need to send you service-related messages. You can opt out of getting marketing messages anytime. You can tell us in lots of ways:
•When we call you as part of a telemarketing campaign, you can tell us if you don't want to receive any more marketing calls.
•When we email you, you can use the link in it to opt out of marketing emails.
•When we text you, you can text back to tell us to stop further SMS marketing.
•Change the cookie settings we hold for you on BT.com so you don't receive targeted advertising online.

If you want to opt out of postal marketing, or marketing messages all together, you can call us on 0800 800 150.

It's quite easy to find.
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