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Standard User ian_c
(eat-sleep-adslguide) Tue 03-Jan-17 20:56:23
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DNS woes


[link to this post]
 
So, anyone else having the fubar DNS issues?

On the plus side, I learned how to manual set the DNS on an Apple TV 3.

Standard User dorcots
(regular) Tue 03-Jan-17 21:38:52
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Re: DNS woes


[re: ian_c] [link to this post]
 
Me too. Just spent 50 minutes in phone queque to BT. They said, 30 minutes ago, they were notified of a widespread DNS failure. It is now with BT Wholesale.

The DNS server settings on my HH3 are not confifurable so have had to go round to each device setting the DNS server to Open DNS (208.67.222.222).
Standard User planetf1
(experienced) Tue 03-Jan-17 22:15:46
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Re: DNS woes


[re: dorcots] [link to this post]
 
I didn't just have DNS issues here. Sure that was the longer running issue (which remains) but during the 7-9pm period I had periods of
- total packet loss
- very high latency (300+ ms)
reboot/reconnect made no difference (VDSL was rock solid on external HG612 for 50 days)

The DNS issue remains however and disappointingly no information on status page, nothing from @btcare on twitter, nothing in forum.

if only I had a non BT router I could easily have changed upstream DNS. Frustrating to have to manually configure machines, especially laptop/mobiles that go onto other wifi/ethernet networks.


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Standard User MHC
(sensei) Tue 03-Jan-17 22:20:20
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Re: DNS woes


[re: planetf1] [link to this post]
 
No issues here and I have one of the standard BT DNS pairs in my router - editable but I have no need to change it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User planetf1
(experienced) Tue 03-Jan-17 22:25:20
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Re: DNS woes


[re: MHC] [link to this post]
 
I guess it's only affecting some locations then....
Standard User dorcots
(regular) Tue 03-Jan-17 22:42:02
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Re: DNS woes


[re: planetf1] [link to this post]
 
But seems to be many locations across the country. See http://downdetector.co.uk/problems/bt-british-telecom.
The Daily Express have the story too.
I'm on the Yateley exchange (01252).
Standard User gomezz
(eat-sleep-adslguide) Tue 03-Jan-17 22:48:40
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Re: DNS woes


[re: dorcots] [link to this post]
 
I lost access around 16:30 and rebooted my HH3 with no effect. So then powered cycled the fibre box and HH3 and this time eventually (or maybe just coincidence) got working again. Fortunately just in time for my BT Youview box to record the cricket highlights.

BT Infinity 1 (unlimited)
Administrator MrSaffron
(staff) Wed 04-Jan-17 09:51:21
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Re: DNS woes


[re: dorcots] [link to this post]
 
We may have seen a 5-10% drop in BT customers running tests during last night, but nothing to the scale of the previous major outages.

Heat maps can be useful, but not sure it gives the granularity needed

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ian_c
(eat-sleep-adslguide) Wed 04-Jan-17 14:52:28
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Re: DNS woes


[re: MHC] [link to this post]
 
Yes, from Downdetector it seemed to be southern England from MK-ish down, with the south west particularly clobbered.

It was tiresome having to reset device-by-device, but at least I was able to help a couple of people on downdetector.

Standard User PaulKirby
(fountain of knowledge) Wed 04-Jan-17 15:36:05
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Re: DNS woes


[re: ian_c] [link to this post]
 
London also had some power outage yesterday around dinner time, this might of also contributed to the issues, but I might be wrong.

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
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