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Standard User Zarjaz
(eat-sleep-adslguide) Thu 30-Mar-17 12:01:38
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Re: FTTH install gone wrong, can't get back on track


[re: jamsmv6] [link to this post]
 
Just heard theve brought the internal team forward to tomorrow.

Where are you in the country ?

Standard User jamsmv6
(newbie) Thu 30-Mar-17 12:06:48
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Re: FTTH install gone wrong, can't get back on track


[re: Zarjaz] [link to this post]
 
A small town called Saltney, just next to Chester
Standard User Zarjaz
(eat-sleep-adslguide) Thu 30-Mar-17 12:43:59
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Re: FTTH install gone wrong, can't get back on track


[re: jamsmv6] [link to this post]
 
Ah, it won't be me then ............. smile


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Standard User jamsmv6
(newbie) Sat 01-Apr-17 09:58:04
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Re: FTTH install gone wrong, can't get back on track


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Ah, it won't be me then ............. smile


Turned out to be noone - a no show!

Frustrated as hell.
Standard User jamsmv6
(newbie) Tue 04-Apr-17 21:50:17
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Re: FTTH install gone wrong, can't get back on track


[re: jamsmv6] [link to this post]
 
fingers crossed again for a visit in the morning.....
Standard User jamsmv6
(newbie) Wed 05-Apr-17 14:58:14
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Re: FTTH install gone wrong, can't get back on track


[re: jamsmv6] [link to this post]
 
Finally up and working.

As suspected the internal team needed to do nothing but make a phone call.
Shame that couldnt have been done weeks ago.....

Old broadband still working over copper, expect this will go off soon?

Now to sort out things like BT TV, reward card, refunds, comp.
Standard User PaulKirby
(knowledge is power) Wed 05-Apr-17 16:34:16
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Re: FTTH install gone wrong, can't get back on track


[re: jamsmv6] [link to this post]
 
In reply to a post by jamsmv6:
Finally up and working.

As suspected the internal team needed to do nothing but make a phone call.
Shame that couldnt have been done weeks ago.....

Old broadband still working over copper, expect this will go off soon?

Now to sort out things like BT TV, reward card, refunds, comp.

I think the engineer that did our internal work and once all installed they just made a phone call told them the number off the ONT and its was all up and running.

Enjoy smile

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest
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