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Standard User Pipexer
(eat-sleep-adslguide) Sun 14-May-17 21:50:49
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Sync speed dropped from 79,999 to 73,999


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About 3 weeks ago I experienced a 20 minute disconnection followed by about 2 days of occasional drop-outs and packet loss.

My sync speed has been 79,999 for years (since the beginning) but after this it is now at 73,999, unfortunately I don't have a record of my line stats anymore to compare what changed.

Question is, am I likely to be able to get BT to check this out at all or will I just have to put up with 73,999 sync speed now? I am not going to lose sleep over it but clearly something happened to my line of some sort, or something changed at the exchange.

ZeN Fibre Unlimited 2
Administrator MrSaffron
(staff) Mon 15-May-17 10:05:45
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Re: Sync speed dropped from 79,999 to 73,999


[re: Pipexer] [link to this post]
 
Sounds like DLM reacted and will react further if things improve and give back some speed, but the giving back is usually measured in a number of weeks.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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