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Standard User idmanager
(regular) Mon 25-Sep-17 16:36:17
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poor speed but no faulty line


[link to this post]
 
had poor thoughput but the connection dont drop, indian call centre sent out engineer but there is not fault, i am on the leabrooks 01773 exchange, anybody have any clues

My Broadband Ping
Standard User BatBoy
(sensei) Mon 25-Sep-17 16:37:39
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Re: poor speed but no faulty line


[re: idmanager] [link to this post]
 
Can you post some line stats please?
Standard User idmanager
(regular) Mon 25-Sep-17 17:24:24
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Re: poor speed but no faulty line


[re: BatBoy] [link to this post]
 
> vdsl status

---------------------- ATU-R Info (hw: annex A, f/w: annex A/B/C) -----------
Running Mode : 17A State : SHOWTIME
DS Actual Rate : 79995000 bps US Actual Rate : 20000000 bps
DS Attainable Rate : 86593680 bps US Attainable Rate : 26727876 bps
DS Path Mode : Fast US Path Mode : Fast
DS Interleave Depth : 1 US Interleave Depth : 1
NE Current Attenuation : 16 dB Cur SNR Margin : 7 dB
DS actual PSD : 6. 2 dB US actual PSD : 5. 9 dB
NE CRC Count : 426 FE CRC Count : 1480
NE ES Count : 241 FE ES Count : 1288
Xdsl Reset Times : 0 Xdsl Link Times : 1
ITU Version[0] : b5004946 ITU Version[1] : 544e0000
VDSL Firmware Version : 05-07-04-03-00-07 [with Vectoring support]
Power Management Mode : DSL_G997_PMS_L0
Test Mode : DISABLE
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 16 dB Far SNR Margin : 10 dB
CO ITU Version[0] : b5004946 CO ITU Version[1] : 544eb206
DSLAM CHIPSET VENDOR : < IFTN >


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Standard User ian007jen
(experienced) Mon 25-Sep-17 17:31:55
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Re: poor speed but no faulty line


[re: idmanager] [link to this post]
 
Does your broadband ping do that every night??
Standard User idmanager
(regular) Mon 25-Sep-17 17:37:05
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Re: poor speed but no faulty line


[re: ian007jen] [link to this post]
 
In the next hour you will be lucky to get 1Mb been like it the last month every night
Standard User BatBoy
(sensei) Mon 25-Sep-17 17:50:18
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Re: poor speed but no faulty line


[re: idmanager] [link to this post]
 
So you're synced at full speed. When was the last resync (ie what's the uptime)?
Standard User idmanager
(regular) Mon 25-Sep-17 17:58:11
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Re: poor speed but no faulty line


[re: BatBoy] [link to this post]
 
Just over 50hrs, but I can get 700hrs easy as my line was perfect, no faults but with engineer visit it got restarted
Standard User BatBoy
(sensei) Mon 25-Sep-17 18:14:24
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Re: poor speed but no faulty line


[re: idmanager] [link to this post]
 
Your errors are ok for that uptime, given you're on fastpath. So it's not errors on the line slowing everything down.

Probably congestion at your local exchange.
Administrator MrSaffron
(staff) Mon 25-Sep-17 18:35:55
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Re: poor speed but no faulty line


[re: BatBoy] [link to this post]
 
Assuming the speed tests are done using Ethernet, a poor BQM does not always mean throughput is compromised, so testing both latency and measuring throughput is important.

May be deeper into network than the exchange too

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(elder) Tue 26-Sep-17 17:05:45
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Re: poor speed but no faulty line


[re: idmanager] [link to this post]
 
How about some speed tests? The BQM is nothing to do with that.

Your stats show you at 80Mbps sync., as has been said.

Anybody in the house doing a lot of streaming? Possibly using a new smart TV?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 72313/12530Kbps @ 600m. BQMs - IPv4 & IPv6
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