I'm currently on Infinity 2 at 65Mb down / 20Mb up, paying Infinity 2 prices.
I noticed this post by AlanPot on the news article about the 'Free speed upgrades...' on the site;
After upgrading from Infinity 1 to Infinity 2 on the 14th July, I contacted BT with a view of reverting back to Infinity 1. At first they seemed sympathetic saying that they fully understood my frustration. However, after having spoken with several different departments, I was finally told in no uncertain manner that I was now tied contractually until the 14th of July 2018 and there was no possibility of a downgrade. Both of my neighbours have received the free upgrade, one a new BT customer from 23th September.
I haven't contacted BT yet as I was thinking that there might be some reduction of prices being announced soon. So far its not looking good. I would go so far as to say they are robbing people per month in this current situation.
Luckily for me I've been out of contract for a while so I can choose to re-contract at the best moment. But how many people on here are stuck in a contract?
I'm surprised there hasnt been more of an uproar to be honest.