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Standard User scopio
(committed) Thu 19-Oct-17 12:42:50
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BT BB 10Gb usage package still in exsistence?


[link to this post]
 
I am not a BT customer but I would like to know the following as a friend insists it still is 10 Gb usage; this may be a silly question to ask but here we go. Are people who had the BT BB package with a limited 10GB/month usage years ago still stuck with this usage quota or did BT upgraded all those on this package to Unlimited usage?

PC Full Tower - Self Build OS Windows 10 64bit Laptop Dell Inspiron 1545 - OS Windows 8.1 Home Premium 32bit Stardock8
ISP was O2 All Rounder now PlusNet Unlimited Broadband SamKnows Whitebox connected on 14:02:2013
http://www.thinkbroadband.com/speedtest/button/13669...
http://speedtest.net/result/2668600210.png
Administrator MrSaffron
(staff) Thu 19-Oct-17 16:08:48
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Re: BT BB 10Gb usage package still in exsistence?


[re: scopio] [link to this post]
 
Don't think they did an auto upgrade to unlimited, so if you think someone is on it and needs more data allowance they need to see about switching.

Pricing may be different of course - hence why no auto upgrade programme.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User scopio
(committed) Thu 19-Oct-17 17:09:59
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Re: BT BB 10Gb usage package still in exsistence?


[re: MrSaffron] [link to this post]
 
Thanks for that.
I was under the impression that BT had upgraded all on the 10Gb package to unlimited but obviously not.
.
I do know someone who will need more data allowance shortly as circumstances have changed but I did not want to give them the wrong advice that perhaps their package is now unlimited when it isn't.

PC Full Tower - Self Build OS Windows 10 64bit Laptop Dell Inspiron 1545 - OS Windows 8.1 Home Premium 32bit Stardock8
ISP was O2 All Rounder now PlusNet Unlimited Broadband SamKnows Whitebox connected on 14:02:2013
http://www.thinkbroadband.com/speedtest/button/13669...
http://speedtest.net/result/2668600210.png


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Standard User ggremlin
(experienced) Thu 19-Oct-17 19:02:17
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Re: BT BB 10Gb usage package still in exsistence?


[re: scopio] [link to this post]
 
bt certainly still sell limited packages, - often referred to as lite.
http://bt.custhelp.com/app/answers/detail/a_id/10495...
From October 2017 we increased all the allowances for our limited usage products for existing customers. 12GB went to 15GB, 25GB went to 30GB and 45GB went to 50GB.

Edited by ggremlin (Thu 19-Oct-17 19:08:05)

Standard User scopio
(committed) Thu 19-Oct-17 21:29:11
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Re: BT BB 10Gb usage package still in exsistence?


[re: ggremlin] [link to this post]
 
In reply to a post by ggremlin:
bt certainly still sell limited packages, - often referred to as lite.
http://bt.custhelp.com/app/answers/detail/a_id/10495...
From October 2017 we increased all the allowances for our limited usage products for existing customers. 12GB went to 15GB, 25GB went to 30GB and 45GB went to 50GB.


Thanks that makes it clear enough.

PC Full Tower - Self Build OS Windows 10 64bit Laptop Dell Inspiron 1545 - OS Windows 8.1 Home Premium 32bit Stardock8
ISP was O2 All Rounder now PlusNet Unlimited Broadband SamKnows Whitebox connected on 14:02:2013
http://www.thinkbroadband.com/speedtest/button/13669...
http://speedtest.net/result/2668600210.png
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