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Standard User Spud2003
(fountain of knowledge) Thu 30-Nov-17 09:44:01
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Price rise e-mail?


[link to this post]
 
Still haven't got an e-mail with a price rise notification ... do I absolutely have to wait for one or can I contact BT and tell them I'm leaving because the increase on the 7th of Jan has been publicly declared?
Standard User robertcrowther
(member) Thu 30-Nov-17 11:32:54
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Re: Price rise e-mail?


[re: Spud2003] [link to this post]
 
I only just got one yesterday. BT do seem to be very slow with their emails these days, maybe using a very old email server perhaps.
Standard User Spud2003
(fountain of knowledge) Thu 30-Nov-17 12:11:22
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Re: Price rise e-mail?


[re: robertcrowther] [link to this post]
 
Thanks for that, thought they might have forgot about me! Initially assumed they were delaying them until after Black Friday - when all their competitors had special deals on - for commercial advantage.


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Standard User ukhardy07
(knowledge is power) Thu 30-Nov-17 12:21:47
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Re: Price rise e-mail?


[re: Spud2003] [link to this post]
 
Just hold out - but you could ring cancellations today and notify them of your intent to leave, see what if any deal they can offer you on a new contract term.

I got BT Infinity 1 and Line rental for less than £30 a month when I did this last year. I did have to push for them to check with a manager on any deals.

Edited by ukhardy07 (Thu 30-Nov-17 12:22:12)

Standard User derekdel
(committed) Fri 01-Dec-17 16:24:56
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Re: Price rise e-mail?


[re: Spud2003] [link to this post]
 
Just received my price increase email today, If I commit to another 18 month contract it will stay the same as the previous price.
Standard User Michael_Chare
(fountain of knowledge) Fri 01-Dec-17 17:21:44
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Re: Price rise e-mail?


[re: derekdel] [link to this post]
 
That is a question you should ask the BT retention team. smile

Michael Chare
Standard User RobertoS
(elder) Fri 01-Dec-17 18:22:29
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Re: Price rise e-mail?


[re: Michael_Chare] [link to this post]
 
In reply to a post by Michael_Chare:
That is a question you should ask the BT retention team. smile
It wasn't a question wink.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 74145/13476Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User LadFromWales85
(experienced) Fri 01-Dec-17 21:34:12
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Re: Price rise e-mail?


[re: Spud2003] [link to this post]
 
Had my email today at 14:15, though there aren't many (any?) other providers offering 80/20 for less than £33.49 atm?

Standard User RobertoS
(elder) Fri 01-Dec-17 23:13:55
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Re: Price rise e-mail?


[re: LadFromWales85] [link to this post]
 
In reply to a post by LadFromWales85:
Had my email today at 14:15, though there aren't many (any?) other providers offering 80/20 for less than £33.49 atm?
http://www.aquiss.net/unlimited-superfast-fibre-broa... ?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 74145/13476Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User Apprentice
(knowledge is power) Sat 02-Dec-17 09:33:28
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Re: Price rise e-mail?


[re: LadFromWales85] [link to this post]
 
In reply to a post by LadFromWales85:
Had my email today at 14:15, though there aren't many (any?) other providers offering 80/20 for less than £33.49 atm?

Does that include line rental/calls as well?

John Lewis Broadband
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