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Standard User Pipexer
(eat-sleep-adslguide) Sat 19-May-18 22:37:42
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Sync speed dropped from 79,999 to 73,999


[link to this post]
 
Think I posted about this around this time last year but to cut a long story short my sync speed dropped from 79999 to 73999 about a year ago for no good reason and sicne I live extremely close to the exchange feel a bit miffed off I am not getting the absolute maximum out of my connection.


Is trying to get BT to log a fault about this going to be like pushing sand up a hill or do I stand a chance?

ZeN Fibre Unlimited 2
Administrator MrSaffron
(staff) Sun 20-May-18 08:36:09
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Re: Sync speed dropped from 79,999 to 73,999


[re: Pipexer] [link to this post]
 
How good are you at moving sand up a hill?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User robertcrowther
(committed) Sun 20-May-18 10:54:30
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Re: Sync speed dropped from 79,999 to 73,999


[re: Pipexer] [link to this post]
 
Not sure you're going to get BT to do anything just for the sake of being able to download at an extra 240K per second.

Also I doubt you will be able to notice the difference day to day, maybe on large downloads you would save a minute, but that's all.

If you have drops of around 20meg then I would be worried.

Edited by robertcrowther (Sun 20-May-18 12:45:01)


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Standard User MHC
(sensei) Sun 20-May-18 11:17:20
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Re: Sync speed dropped from 79,999 to 73,999


[re: robertcrowther] [link to this post]
 
In reply to a post by robertcrowther:
Not sure you're going to get BT to do anything just for the sake of being able to download at an extra 240k per second.

Also I doubt you will be able to notice the difference day to day, maybe on large downloads you would save a minute, but that's all.

If you have drops of around 20meg then I would be worried.


Suggest you check your maths ... 79,999 to 73,999 is 6,000 or 6 Mbps.


And if his Max Achievable was significant higher than 80,000 then the drop is even worse. For example a Max achievable of 98Mbps to actual sync of 79Mpbs is a drop of 19Mbps and may be cause for concern even though sync may have dropped just 1Mbps.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit

Edited by MHC (Sun 20-May-18 11:21:29)

Standard User MHC
(sensei) Sun 20-May-18 11:19:05
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Re: Sync speed dropped from 79,999 to 73,999


[re: Pipexer] [link to this post]
 
You don't stand much of a chance.

If one of my neighbours turns their modem OFF, my sync (or max achievable) jumps by around 6Mbps and when they turn ON, it drops.

What are your current stats?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User Ixel
(committed) Sun 20-May-18 11:26:38
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Re: Sync speed dropped from 79,999 to 73,999


[re: Pipexer] [link to this post]
 
It depends.

It sounds like you've been banded by DLM, and this usually (in my experiences) happens due to one of the following:
- A significant SNRM variation
- Rapid re-syncs in a short timeframe

If your ISP is part of the DLM reset trial for FTTC then you might be able to put in a DLM reset request. Whether it's honored is another question though. One of my FTTC connections recently became banded at 49 Mbps downstream and it could sync between 54 to 57 Mbps normally. I contacted AAISP who then contacted TalkTalk Business but at the time they weren't part of the trial so it took some time before a request was able to be finally put in (became part of the trial I believe). I had an OGEA reference earlier in the afternoon and then later that afternoon my banded was removed (DLM reset done).
Standard User robertcrowther
(committed) Sun 20-May-18 11:32:55
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Re: Sync speed dropped from 79,999 to 73,999


[re: MHC] [link to this post]
 
HAHAHAHA. Sorry, but no such thing as an IP profile of 80meg

That's why it's only 240k extra as it takes into account of the highest IP profile.
Standard User RobertoS
(elder) Sun 20-May-18 11:49:56
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Re: Sync speed dropped from 79,999 to 73,999


[re: robertcrowther] [link to this post]
 
In reply to a post by robertcrowther:
HAHAHAHA. Sorry, but no such thing as an IP profile of 80meg

That's why it's only 240k extra as it takes into account of the highest IP profile.
I suggest you think again, as you will be torn to pieces over that smile. Both facts and rudeness.

Alternatively, post the arithmetic LOL.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 68940/13151Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Sun 20-May-18 11:53:42)

Standard User robertcrowther
(committed) Sun 20-May-18 11:55:26
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Re: Sync speed dropped from 79,999 to 73,999


[re: RobertoS] [link to this post]
 
So you're also saying there is an IP profile of 80meg? Are you very sure of this as I thought the highest at the moment is 77.35Mbps?

Could you provide any links to any info on this 80meg?

Side note: I was being polite in my first post, but was told this "Suggest you check your maths" I think that's very rude.

Edited by robertcrowther (Sun 20-May-18 11:59:12)

Standard User MHC
(sensei) Sun 20-May-18 12:04:57
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Re: Sync speed dropped from 79,999 to 73,999


[re: robertcrowther] [link to this post]
 
In reply to a post by robertcrowther:
HAHAHAHA. Sorry, but no such thing as an IP profile of 80meg

That's why it's only 240k extra as it takes into account of the highest IP profile.



And the relevancy of that is? NOTHING.


Sync speeds of 79,999 or 79,998 or 80,000 are extremely common.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
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