I have business fibre unlimited and a smart hub (hub 6). I wanted to end a spare line that had my fibre on it and transfer the fibre to an active line. No problem BT said, seamless transition next week. Unfortunately this morning, they had ceased the line and the fibre so no internet. I spend over 2 hours on phone and chat to get it sorted, finally agreed to activate the new bundle tomorrow instead of next week.
During the sales pitch for the new combined package, the rep tried to upsell me 4G assure for an additional £8 per month. I have been lucky and have not had any serious downtime in the 5+ years with BT so I rejected it.
4G Assure seems to be a good idea though as it plugs into the Smart hub and kicks in seamlessly if/when the connection is down.
Has anyone tried using their own 4g dongle with sim to do this? It seems pointless spending the money as the internet is very stable so for a one off maybe it is good.
BT Business Infinity