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Standard User ionic
(experienced) Tue 16-Aug-11 08:52:02
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Re: BT New Line


[re: XRaySpeX] [link to this post]
 
A local loop?
Standard User RobertoS
(sensei) Tue 16-Aug-11 09:58:09
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Re: BT New Line


[re: ionic] [link to this post]
 
Yep, people posting by smartphone from the pub.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

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Standard User Adam3k
(knowledge is power) Tue 16-Aug-11 10:27:12
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Re: BT New Line


[re: MrSaffron] [link to this post]
 
No such product that i am aware of, working with a Telecoms provider and the guys here have been dealing with BT wholesale for 10 years.

Only way of getting a fater line install is with the DSO team and is business affecting.

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Standard User Oldjim
(fountain of knowledge) Tue 16-Aug-11 13:54:16
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Re: BT New Line


[re: Adam3k] [link to this post]
 
Plusnet reps have often stated that it is possible but with a cost which I seem to remember was about £100 also refer to this site http://www.goscomb.net/connectivity/broadband/business
Expedited Install

Where indicated expedited install is available. Expedited install costs £100 and provides install within 48 hours where exchange capacity is available
Standard User MHC
(legend) Tue 16-Aug-11 16:40:59
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Re: BT New Line


[re: Adam3k] [link to this post]
 
There certainly is ... I have used it in the past and often managed to get a line installed on the next working day and in a couple of instances we achieved same day. 48 hours (2 business days) is the normal target.





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Standard User tommy_boi
(experienced) Wed 17-Aug-11 01:48:44
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Re: BT New Line


[re: MHC] [link to this post]
 
Is this only for business though, i have been waiting over a week now for a line to be installed in my house and still have to wait another week?.

UK Online Customer smile
Standard User craigglawson
(regular) Wed 17-Aug-11 02:25:55
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Re: BT New Line


[re: tommy_boi] [link to this post]
 
Tommy

If it requires an engineer, it's unlikely BT will be able to shift it as OpenReach have to treat everyone fairly now.

If it doesn't need an engineer, sounds like it's taking over the previous CP line at the property... nothing you can do about that, OfCom requirement.
Standard User ionic
(experienced) Wed 17-Aug-11 07:01:12
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Re: BT New Line


[re: craigglawson] [link to this post]
 
openreachcan treat everyone fairly by offering all retailers the same expedite options
Standard User tommy_boi
(experienced) Wed 17-Aug-11 15:14:06
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Re: BT New Line


[re: craigglawson] [link to this post]
 
Well if there is a option to get a line installed quicker i probably would of paid the £100 at the time, but cause i've waited a week already and there is not long left now until i get the line installed i think i will wait, but if there is a option of getting a line installed faster for none business people it would of been nice to have been told about this by BT or Sky.

UK Online Customer smile
Standard User Adam3k
(knowledge is power) Thu 18-Aug-11 10:20:26
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Re: BT New Line


[re: MHC] [link to this post]
 
Have you got the order type given to wholesale or product ref?

Looking at WLR3 and i cant see a option for it nore have the guys here smile

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