It's been some time since I posted here but experiencing an issue with the broadband connection where I lodge for work
I rent an annexe, sharing a ADSL connection with the landlord.
Following my advice they have just changed from BT to Plusnet (this was more to do with them obtaining a better deal as they have been with BT for several years)
So they went with Plusnet and obtained a good deal on monthly pricing, plus a cashback from one of the cashback sites
However, my hope that the speed may improve (albeit slight) was obviously optimistic as download is worse and upload hasn't changed
Download = 0.6mb
Upload = (barely) 0.1mb
So they are connected to an exchange approx 1mile away (I appreciate that due to how the cabling is laid this may be meant meaningless)
The BT wholesale estimate is 2-4mb for this property, so even allowing for that sites usual optimism, the speeds they obtain seem very low and I think a hardware/line issue seems likely
I would however welcome advice from those on here much more knowledgeable than myself
So, what is the best way of supplying meaningful data to you all that you can analyse?
Thanks for your time
Live TBB BQM