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Administrator MrSaffron
(staff) Mon 16-Jul-18 10:57:53
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Re: Not acheiving USO levels


[re: stanchel] [link to this post]
 
If you are paying the national charge for a 76 Mbps service then you are doing it wrong.

You need to subscribe to a service based on the 40/10 rather than 80/20 product which is generally cheaper.

And Vodafone will offer a discount of 15% if sync speed is below 25 Mbps.

No-one is going to see an improvement when the USO kicks in, unless they exercise their right to demand the better connection and from your description of 10 Mbps on a good day and that the 10 down and 1 up is based on the connection speed it seems like you may already have a connection that is USO compliant but are suffering from ISP congestion issues maybe.

The cost threshold is likely to be around £3,400 for the installation of a USO connection.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Mon 16-Jul-18 10:59:25
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Re: Not acheiving USO levels


[re: stanchel] [link to this post]
 
USO means a right to demand a minimum 10 Mbps down connection speed and 1 Mbps up connection speed, so long as cost to install is below £3,400 if cost to install is above that you are given the option of contributing.

As for who, how you demand etc etc ask Ofcom

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User michaelkenward
(regular) Tue 17-Jul-18 10:03:00
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Re: Not achieving USO levels


[re: stanchel] [link to this post]
 
The village now has FTTC, however there is only the one cabinet to cover quite a large area ~ 2 mile radius..
My house is ~ 1 mile from the cabinet.


A two mile radius is not a huge area if our cabinet is anything to go by. Small village, a few miles from the local exchange.

I'm a lot nearer to the cabinet, about 400 meters, and can hit 68 Mbps in speed tests. Neighbours get decent speeds further from the box.

But as others say, achieving "USO levels" is a probably red herring. I'd be more interested in the state of the wires.

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Standard User stanchel
(newbie) Wed 18-Jul-18 07:07:47
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Re: Not acheiving USO levels


[re: MrSaffron] [link to this post]
 
I originally subscribed to the 40/10 product and was lucky to get 6mbs download/ 0.4 upload speed. Subscribing to the 80/20 product gave me a speed increase to 10 mbs download/ 0.7 upload. Small improvement, but it makes a difference!
I think most people would pay more for a better speed, getting a discount for the current speed doesn't solve the problem. Is that going to be the only effect of the USO?

If I went door knocking around my neighbours to see who would be interested in paying something towards a better link and I manage to find say 20 households in a 500m radius what could Openreach propose as a solution? Run a fibre from the existing cab to a new cab in our location and then run new copper from the new cab to our homes? It all sounds very expensive and frankly a pipe dream. As far as I know the copper is OK, it's just we are 1100ms from the village cab.
Standard User witchunt
(experienced) Wed 18-Jul-18 08:19:34
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Re: Not acheiving USO levels


[re: stanchel] [link to this post]
 
Seems your line is capable of meeting 10 Mbits downstream and possibly 1Mbits upstream connection proposed in the USO. You should have the same connection speeds regardless of FTTC product due to your line length to the cabinet, the difference in throughput is likely to related to your ISP.
Standard User ian72
(eat-sleep-adslguide) Wed 18-Jul-18 09:19:33
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Re: Not acheiving USO levels


[re: stanchel] [link to this post]
 
Upgrading to 80/20 is not the direct reason your speed went up. Something else happened - ie DLM decided to configure the line differently or the ISP were using a different "speed" option. The connection on 80/20 and 40/10 is identical for any line that runs slower than 40/10 with the same configuration options. It is likely the regrade just triggered DLM and it came up with a different answer. You are paying more for the same service.
Administrator MrSaffron
(staff) Wed 18-Jul-18 09:40:34
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Re: Not acheiving USO levels


[re: stanchel] [link to this post]
 
20 households

Scenario

1. VDSL2 cabinet located nearby around £25,000+
2. FTTP to those 20 and without an idea of location hard to speculate but suggests £40,000

If you think the 20 of you can fund that sort of money then time to engage with https://communityfibre.openreach.co.uk

1100 metres would usually produce better speeds than 10 Mbps down and 0.7 Mbps up, since posting on a line of slightly longer and one like syncs at 19 Mbps the other 27 Mbps (good line does not have various repair joints)

On the speed improvement on going to 80/20 as others have said the product change was not the reason, but the move probably got the DLM reset and it may have settled on a slightly better sync speed, assuming your figures are sync speed and not throughput

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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