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Subject says it all really. My Demon connection has become almost unusable for iplayer in the last month. speedtest.net generally gives 1.4mbit download speed at all times of day and night.
I have been a demon customer for 15 years and am now close to leaving as my router reports a 7616kbps downstream connection but I haven't ever seen that.
Best speedtest was 6mbit about 18 months ago, dropped to 3mbit a year ago and now 1.5 all the time (at least the last month or so).
Any clues?
I'm on homeoffice i think and should get "up to 8mbit" ...
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There may be a techical reason. Please run a BT Performance Test and post the full results until the end of the upload speed result.
Also what exchange are you on? If you don't know, put your phone number into this checker and post the URL of the result. That will let us check for a common form of exchange congestion, and also see what you could move to if you choose.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
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Demon do have "issues" at the moment
Download Speed: 1595 kbps (199.4 KB/sec ) Upload Speed: 373 kbps (46.6 KB/sec )
using speedtest.bbmax.co.uk
I see fairly persistent packet loss and they've been asking for testers to sign up for samknows monitoring boxes. My Broadband Ping
Download speedachieved during the test was - 2269 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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1584kbps down, 6500 profile, 7616 link. That's from a bt speedtest.
Exchange is THCN.
Edited by liversedge (Sat 29-Jan-11 10:20:16)
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have you tried disconnecting and reconnecting the PPP session ? I read in demon.service of people having success with this so I just did it and got a three fold speed increase :-
Download Speed: 4142 kbps (517.8 KB/sec ) Upload Speed: 370 kbps (46.3 KB/sec )
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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No VP congestion.
Be, Be resellers, (all partial LLU), and Opal Wholesale resellers (partial or full LLU), or of course TT itself which I doubt if you would want.
See if yarwell's trick works  .
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
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Reboot no difference, tried that. I notice as5587.net (C&W) is knackered right now, not that it makes much difference, but thought the latency numbers were quite revealing.
traceroute to www.demon.net (212.69.213.230), 30 hops max, 60 byte packets
1 192.168.xxx.xxx (192.168.xxx.xxx) 0.870 ms 1.294 ms 1.696 ms
2 anchor-hg-1-lo100.router.demon.net (194.159.161.32) 991.734 ms 993.201 ms 995.161 ms
3 anchor-access-4-s2003.router.demon.net.23.217.194.in-addr.arpa (194.217.23.9) 997.257 ms 998.632 ms 1001.034 ms
4 anchor-inside-3-g5-0-2.router.demon.net (194.159.161.90) 1002.603 ms 1004.499 ms 1006.445 ms
5 anchor-border-2-g1-0-0.router.demon.net (194.70.98.14) 1008.969 ms 1010.626 ms 1012.578 ms
6 195.11.50.25 (195.11.50.25) 1015.098 ms 1119.823 ms 1367.255 ms
7 vlan821.sw1.c16.iph.lon.as5587.net (195.13.89.64) 1369.196 ms 1371.547 ms 1372.562 ms
8 * * *
9 * * *
10 * * *
11 * * *
etc ...
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have you tried disconnecting and reconnecting the PPP session ? I read in demon.service of people having success with this so I just did it and got a three fold speed increase :-
Download Speed: 4142 kbps (517.8 KB/sec ) Upload Speed: 370 kbps (46.3 KB/sec )
Dude, I complained on twitter and got a call and the nice lady said they know they have issues at the moment, and she was "sorry" Then I read this and disconnected and reconnected and got a 4 fold increase in speed, upto 2 meg now woooo weeeeeeeeee iPlayer working again
Demon
2 Meg since 6th March 06
Now smurffing along at MAX (about 6megs to you and me)
The Muppets Rock
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| Text | 1
23
45
67
89
| Host Loss% Snt Last Avg Best Wrst StDev
1. home 0.0% 15 2.1 2.0 1.1 3.4 0.7 2. anchor-hg-1-lo100.router.demon.net 0.0% 15 34.6 34.8 32.6 37.3 1.4
3. anchor-access-3-s2004.router.demon.net 0.0% 15 35.2 35.4 32.6 38.0 1.4 4. anchor-inside-4-g1-0-3.router.demon.net 0.0% 15 35.8 35.5 32.7 37.2 1.4
5. anchor-border-2-g4-0-0.router.demon.net 0.0% 14 37.6 36.0 34.4 37.8 1.1 6. 195.11.50.25 0.0% 14 36.3 35.7 34.3 37.7 1.1
7. vlan821.sw1.c16.iph.lon.as5587.net 0.0% 14 36.9 36.2 34.3 37.8 1.2 8. demon-web-1.dvs.demon.net 0.0% 14 39.3 36.7 34.7 39.3 1.2 |
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade.
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Just tried again and still stalls at as5587, bit quicker to fail tho. Joy.
traceroute to demon-web-1.dvs.demon.net (212.69.213.230), 30 hops max, 60 byte packets
1 192.168.xxx.xxx (192.168.xxx.xxx) 0.776 ms 1.172 ms 1.559 ms
2 anchor-hg-1-lo100.router.demon.net (194.159.161.32) 39.867 ms 41.259 ms 43.467 ms
3 anchor-access-4-s2003.router.demon.net.23.217.194.in-addr.arpa (194.217.23.9) 45.458 ms 47.397 ms 49.338 ms
4 anchor-inside-3-g5-0-2.router.demon.net (194.159.161.90) 50.349 ms 52.773 ms 54.747 ms
5 anchor-border-2-g1-0-0.router.demon.net (194.70.98.14) 56.722 ms 58.659 ms 60.895 ms
6 195.11.50.25 (195.11.50.25) 63.817 ms 39.210 ms 38.555 ms
7 vlan821.sw1.c16.iph.lon.as5587.net (195.13.89.64) 41.140 ms 43.145 ms 44.549 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
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weird, mine's happyish :-
| Text | 1
23
45
67
89
10 | Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev 1. home 0.0% 48 3.3 2.0 1.2 4.2 0.7
2. anchor-hg-1-lo100.router.demon.net 0.0% 48 35.8 35.4 32.1 37.9 1.4 3. anchor-access-3-s2004.router.demon.net 0.0% 48 36.3 36.9 32.4 108.3 10.6
4. anchor-inside-4-g1-0-3.router.demon.net 0.0% 48 37.4 35.7 32.3 39.5 1.5 5. anchor-border-2-g4-0-0.router.demon.net 2.1% 48 37.6 35.7 32.4 37.9 1.3
6. 195.11.50.25 0.0% 48 34.5 43.0 32.6 181.0 27.1 7. vlan821.sw1.c16.iph.lon.as5587.net 0.0% 48 37.0 37.0 34.0 51.3 2.7
8. demon-web-1.dvs.demon.net 0.0% 47 35.1 36.9 33.9 46.1 2.2 |
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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Well, since requesting a MAC code my downstream performance has improved to 5.5mb. Could just be a coincidence. The traceroute issue is still there tho...
traceroute to www.demon.net (212.69.213.230), 30 hops max, 60 byte packets
1 xxx.xxx.xxx.xxx (xxx.xxx.xxx.xxx) 1.725 ms 2.147 ms 2.560 ms
2 anchor-hg-1-lo100.router.demon.net (194.159.161.32) 34.437 ms 36.291 ms 37.784 ms
3 anchor-access-4-s2003.router.demon.net.23.217.194.in-addr.arpa (194.217.23.9) 40.790 ms 42.170 ms 44.139 ms
4 anchor-inside-3-g5-0-2.router.demon.net (194.159.161.90) 46.670 ms 47.574 ms 49.273 ms
5 anchor-border-2-g1-0-0.router.demon.net (194.70.98.14) 51.789 ms 53.709 ms 54.672 ms
6 195.11.50.25 (195.11.50.25) 56.689 ms 32.507 ms 31.597 ms
7 vlan821.sw1.c16.iph.lon.as5587.net (195.13.89.64) 34.325 ms 37.177 ms 38.097 ms
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
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It did get better in the week.
Packet loss disappeared
| Text | 1
23
45
67
89
10 | Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev 1. home 0.0% 5 1.1 1.5 1.1 2.1 0.4
2. anchor-hg-1-lo100.router.demon.net 0.0% 4 34.4 36.7 34.4 38.8 1.9 3. anchor-access-3-s2004.router.demon.net 0.0% 4 35.2 34.6 32.5 35.8 1.5
4. anchor-inside-4-g1-0-3.router.demon.net 0.0% 4 33.5 34.5 33.0 37.0 1.8 5. anchor-border-2-g4-0-0.router.demon.net 0.0% 4 34.3 35.0 34.3 35.4 0.5
6. 195.11.50.25 0.0% 4 36.6 35.3 32.0 37.6 2.4 7. vlan821.sw1.c16.iph.lon.as5587.net 0.0% 4 37.7 37.0 36.3 37.7 0.6
8. demon-web-1.dvs.demon.net 0.0% 4 35.7 35.7 34.8 37.4 1.2 |
maybe the mtr application in linux uses different packet types to windows tracert
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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Here we go again... worst latency I have ever seen.
traceroute to www.demon.net (212.69.213.230), 30 hops max, 60 byte packets
1 xxx.xxx.xxx.xxx (xxx.xxx.xxx.xxx) 0.874 ms 1.326 ms 1.742 ms
2 anchor-hg-1-lo100.router.demon.net (194.159.161.32) 1229.476 ms 1231.697 ms 1233.626 ms
3 anchor-access-4-s2003.router.demon.net.23.217.194.in-addr.arpa (194.217.23.9) 1235.732 ms 1238.808 ms 1240.253 ms
4 anchor-inside-3-g5-0-2.router.demon.net (194.159.161.90) 1242.299 ms 1243.213 ms 1245.657 ms
5 anchor-border-2-g1-0-0.router.demon.net (194.70.98.14) 1247.218 ms anchor-border-2-g4-0-0.router.demon.net (194.70.98.22) 1249.660 ms anchor-border-2-g1-0-0.router.demon.net (194.70.98.14) 1252.058 ms
6 195.11.50.25 (195.11.50.25) 1254.557 ms 769.205 ms 1092.379 ms
7 vlan821.sw1.c16.iph.lon.as5587.net (195.13.89.64) 1095.808 ms 1099.646 ms 1100.104 ms
8 * * *
9 * * *
10 * * *
11 * * *
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looks like a satellite link !
didn't show up that bad on My Broadband Ping
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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Add me to the list of people complaining about Demon's abysmal performance these days. Used to be one of the best, and now one of the worst.
Currently getting 0.8 mbps, and it was much the same on Friday 18 February. Normally it's around 2.9, which is about as good as it gets round here (exchange distance), but frequently now we get whole days when the speed's around 0.8.
Demon have no explanation for it at all, and after hours of 'tests' (most by me) they gave up on it altogether.
Call centre useless, as always, and I see they've now made things even worse than they were already by cutting the opening hours back to 0800 - 2000. Great!
What I can't understand (and neither, it seems, can Demon) is why most days are fine at 2.9, but others are unusable at 0.8, or even lower.
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why most days are fine at 2.9, but others are unusable at 0.8, or even lower.
is your router sync speed consistent through this, and only the throughput varying ?
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade.
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why most days are fine at 2.9, but others are unusable at 0.8, or even lower.
is your router sync speed consistent through this, and only the throughput varying ?
Sorry - I'm a bit techno-challenged when it comes to routers. Happy to learn, though - how would I tell?
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look at the router interface - probably on a 192.168.1.x address where x = 1 or 254
what's the router ? http://www.kitz.co.uk/adsl/frogstats.php may help
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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look at the router interface - probably on a 192.168.1.x address where x = 1 or 254
what's the router ? http://www.kitz.co.uk/adsl/frogstats.php may help
Thanks.
Belkin F5D8636-4 v1 (01)
Showing: Data rate(Kbps) - 4000Kb downstream 448Kb upstream
But Demon's now back up to 2.9 mbps again.
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see if the 4000 is still 4000 when the speedtest drops low.
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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I'm with you on this one. I've been watching me performance degrade over the last few months. I'm just finished with the live chat people who have admitted there is a network problem and "someone" will contact me when there is a change made to the line. The last time this happened I was never contacted but the performance did seem to get better. I'm keeping my fingers crossed they will actually do something.
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The problem is one of capacity. I have it on fairly good authority that it's a lack of 'headroom' on the BT Centrals, mainly due to Demon reducing their purchased capacity on the BT supplied ADSL Max as they migrate customers off to C&W LLU.
Demon only have 155 meg Centrals, and the way these work is that they don't automatically load balance. BT allocate customers to Centrals on a 'round robin' basis not on capacity, so it's quite likely that certain Centrals get more congested, which is why they will get you to disconnect and reconnect. Often you can grab a less utilised Central, or you'll see a temporary improvement as some people disconnect and move across to another Central.
I believe at the moment, Demon have only 4 or 5 Centrals, and I'll wager this will reduce as the next phase of C&W exchange LLU starts to come into effect. In fact, the situation for ADSL Max users should gradually improve as the migration progresses, but the bean-counters at Demon are so keen to reduce their costs, they'll reduce capacity far more than they should, at the expense of their existing customers.
I'm on Business 8000 and paying a premium (quite a significant one) to have better throughput at peak times. However between 10am and 6pm, my latency averages no better than 90ms (usually about 20ms), my packet loss goes up to over 1% and my downline throughput drops from about 5.8 meg to below 2.
Roll on April when my exchange goes LLU, and if that doesn't improve things, I'm off to Be/O2
My Demon ADSL stats
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Post deleted by billford
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any interest to declare ?
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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Post deleted by billford
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see if the 4000 is still 4000 when the speedtest drops low.
It's been bad all day today - currently 0.9 mbps. Odd thing is that it was the same last Friday, unless that's pure coincidence. Rest of the week fine (2.9) apart from Wednesday morning until about 10.00 and Thursday afternoon/evening.
Router now showing:
Data rate(Kbps)
3872Kb 448Kb
Is this of significance?
Edited by docn (Fri 25-Feb-11 16:37:20)
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Advertising is not permitted.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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the downstream speed has dropped a tad on the router but not enough to account for what you're seeing. speedtester.bt.com will show up your IP profile which is worth a quick check.
The other thing to try is to disconnect / reconnect from the router web interface as you may get on a less congested pipe - has worked for me and others a few times.
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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the downstream speed has dropped a tad on the router but not enough to account for what you're seeing. speedtester.bt.com will show up your IP profile which is worth a quick check.
The other thing to try is to disconnect / reconnect from the router web interface as you may get on a less congested pipe - has worked for me and others a few times.
Thanks for the advice. Funnily enough, I did disconnect a couple of hours back and now it's back to 2.9 again. That doesn't usually work for me, though - I've tried it a few times before.
Speedtester shows:
Download speedachieved during the test was - 2480 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :3776 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
Router now shows:
Data rate(Kbps)
3776Kb 448Kb
Not at all sure what all this means - except that Demon is perfectly capable of providing a consistent 2.9 mbps or thereabouts, but frequently fails to - and for a day or so at a time.
I'd switch tomorrow, were it not for the fact that most of the people I know round here are only getting around 1mbps! And that's with BT and various other ISPs. Demon's very poor, but the opposition could be even worse if I switch!
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I'd switch tomorrow, were it not for the fact that most of the people I know round here are only getting around 1mbps! And that's with BT and various other ISPs. Demon's very poor, but the opposition could be even worse if I switch! Your line connection speed will not change if you switch ISP to another that provides a BT Wholesale service, which is what yours is.
The others must have poor lines or poor home wiring if they only get 1Mbps, either connection or download.
You could only gain wrt throughput. What the price would be compared to Demon I don't know.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre.
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Your line connection speed will not change if you switch ISP to another that provides a BT Wholesale service, which is what yours is.
The others must have poor lines or poor home wiring if they only get 1Mbps, either connection or download.
You could only gain wrt throughput. What the price would be compared to Demon I don't know.
Thanks for the advice. I was assuming that Demon (with all its faults) was still giving me a better speed than I'd get elsewhere.
Down to 0.9 again this morning. I'll try disconnecting/reconnecting later, though it often recovers its normal 2.9 without doing that - that's the odd thing about it.
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I just clocked 5729 downstream against a 6500 profile so it seems happy.
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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I have had performance issues with Demon for a while now. I have had several Live Chat sessions with their support people and after providing them with the results of many speedtests, they agreed that the connection was slow and that I should be getting around the 6Mbs download speed mark. As requested I passed on the results to their "dedicated department" who deal with these issues. 24 hours later I get a reply which states that the connection speed is within the acceptable limits for my line.
During the tests, I recorded download speeds of between 900Kbs and an all time high of 4.5Mbs, with an average under 2Mbs. I'm on an ADSL Max connection with an IP Profile of 7150Kbps, I stay in a small rural village and live within a stones throw of the exchange. Has anyone any advice as to whether this maybe a Demon thing or is it likely that my connection speed is as good as it gets ?
Thanks in advance.
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Not sure if this will help, but I've been having similar problems to yours. Rural exchange, slow downs etc. Usually on a sunday night I was lucky to get 600k, week day evenings werent much better. In the end I put this down to local exchange congestion and had my line regraded to an adsl max premium line so I had priority over the bt wholsale network. I've been doing speedtests at various times of the day since it was done a few days ago and all of them max out my 8meg line.
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fairly likely a Demon thing given prevalence of reports. You can only really check by testing another ISP on the same exchange at the same time.
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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I have had performance issues with Demon for a while now. I have had several Live Chat sessions with their support people and after providing them with the results of many speedtests, they agreed that the connection was slow and that I should be getting around the 6Mbs download speed mark. As requested I passed on the results to their "dedicated department" who deal with these issues. 24 hours later I get a reply which states that the connection speed is within the acceptable limits for my line.
During the tests, I recorded download speeds of between 900Kbs and an all time high of 4.5Mbs, with an average under 2Mbs. I'm on an ADSL Max connection with an IP Profile of 7150Kbps, I stay in a small rural village and live within a stones throw of the exchange. Has anyone any advice as to whether this maybe a Demon thing or is it likely that my connection speed is as good as it gets ?
Thanks in advance. Your connection speed is as high as it can be - 8Mbps. It is either exchange congestion or Demon congestion.
You can check here for some sorts of congestion at the exchange.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre.
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I did the exchange check, it's WSBAL, and there's nothing to report. As far as I can see it all looks good.
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I emailed Demon back expressing concern that although their Live Chat operator had confirmed a network fault with my connection there "special department" could find nothing wrong. I had a phone call from a nice Indian lady who said that there were many ADSL Max customers experiencing slow connections and she would re-set my line and could I run a further speedtest. I did and the download speed has dropped to 614Kbs. I should have kept my mouth shut.
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Post deleted by aorrock
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can you start a new thread for the sake of my RSI please ?
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade. |
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Post deleted by RobertoS
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The connection speed is controlled by BT Wholesale so that would not change.
If the others are on o2, orange, sky via BT Wholesale i.e. not LLU then demon is possibly better than them, but there are providers out there that offer the service levels you used to get from Demon.
Left Demon ten years ago and still with the ISP I moved to back then - zen
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I would like to add that my Demon connection is becoming unusable. I am also in the country. I get around 500-600kbps typically all the time. I have repeatedly complained to Demon and I do get a quick phone response where a nice lady says that they will reset the line. I then get a "reasonable" speed for a day or two and it then drops right back.
I have a near neighbour who is with Eclipse. He is on the same exchange and he can get 4Mbps speed.
I have now given up with Demon and will be soon switching to Eclipse.
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Just as a follow-up to this, I've been managing a consistent 2.9mbps for a while now, and I'm quite happy with that. Occasionally it's been necessary to disconnect/reconnect to achieve that after initially getting only around 0.9mbps, but lately even that hasn't been necessary.
But suddenly - as of yeserday - all I can get (even disconnecting/reconnecting) is 1.9mbps. Checked the BT speed tester and found this:
IP Profile for your line is - 2000 Kbps
It was 3000 Kbps!
Presumably that explains the sudden drop from 2.9 to 1.9mbps? But why would the profile change? And how can I get it back up again?
I've heard that it could be due to my switching the router off, with the PC, every night - could that be it?
Or could a thunderstorm the day before yesterday be a factor?
Edited by docn (Mon 25-Apr-11 17:02:32)
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Has it returned to normal yet?
A thunderstorm often causes a huge burst of noise resulting in a disconnection/reconnection usually at a lower speed.. Possibly several, even after it has moved away, as the lines between you and the exchange can be affected.
I would say you are lucky it hasn't dropped much lower .
What is your connection speed now? See the table on this page for what you should get with that, and the explanation above for how long it takes.
If you can post your full router stats that would help, as it could be the DLM has made some longer-term adjustments to the line.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Edited by RobertoS (Thu 28-Apr-11 19:59:48)
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Thanks for the reply. Yes, it did return to normal. I left the router on overnight, and the following day the speed went back to 2.9mbps again, and the profile went back to 3.
I doubt this had anything to do with leaving the router on overnight, though, and having returned to my old practice of switching it off at night, there's been no speed drop since.
The probable cause was the lightning, as you say, and presumably BT picked up on it themselves.
Useful site, by the way - thanks for the link.
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If there is any possibility of high noise at night, as it always increases to a degree, then switching off then can certainly prevent overnight low sync's causing a long-term lowish profile.
It cannot do any harm to switch the router off at night.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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