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Standard User aks
(member) Tue 22-Mar-11 22:32:21
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Netgear DGN1000 page load problems


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I'm having some problems with a new Netgear DGN1000-100UKS router. Latest firmward from Netgear site - V1.1.00.41_ww. Previously had the standard Be router (TG585v7) - which did not have this problem - ever - that I recall.

The DGN1000 is connected to the internet all ok. I'm with Be, and I am using the Be DNS servers.

Generally, the fisrt time I visit a page, I get an eror "page not found". Hit refresh, page loads. Navigate somewhere else, same again, "page not found"!

Connection has been up for 14 hours (since I turned the box on today).

This is on more than one wired desktop PC.

Wireless is hopeless, but I'll come back to that later.

---
Tony
Standard User aks
(member) Wed 23-Mar-11 20:26:49
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Re: Netgear DGN1000 page load problems


[re: aks] [link to this post]
 
I tried ping, it fails first time, then passes ok. Any clues?

Text
1
23
45
67
C:\Windows\system32>ping www.google.com
Ping request could not find host www.google.com. Please check the name and try again. 
C:\Windows\system32>ping www.google.com 
Pinging www.l.google.com [74.125.230.112] with 32 bytes of data:Reply from 74.125.230.112: bytes=32 time=15ms TTL=57


---
Tony
Standard User XRaySpeX
(knowledge is power) Wed 23-Mar-11 21:02:45
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Re: Netgear DGN1000 page load problems


[re: aks] [link to this post]
 
Sounds like a laggy DNS problem.

Try same tests with the IP addys themselves instead of the domain names.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB


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Standard User NPR
(experienced) Wed 23-Mar-11 21:03:17
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Re: Netgear DGN1000 page load problems


[re: aks] [link to this post]
 
Looks like a DNS issue.
You could try Gibson's DNSBenchmark to confirm that.
http://www.grc.com/dns/benchmark.htm

--
Windows firewall and DNS things http://npr.freei.me
Standard User aks
(member) Sun 27-Mar-11 19:31:53
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Re: Netgear DGN1000 page load problems


[re: NPR] [link to this post]
 
Yes, thanks. I set the router to OpenDNS and everyhthing seems to be working fine.

Odd that the Be DNS servers worked fine with the Be router. Very odd?

---
Tony
Standard User XRaySpeX
(knowledge is power) Sun 27-Mar-11 19:47:45
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Re: Netgear DGN1000 page load problems


[re: aks] [link to this post]
 
In reply to a post by aks:
Yes, thanks. I set the router to OpenDNS and everything seems to be working fine.
Good! As I thought. smile
In reply to a post by aks:
Odd that the Be DNS servers worked fine with the Be router. Very odd?
Not really! Routers make no diff to DNS, provided both have same ones configured.

But O2 & Be's (& Orange's & prob all other ISPs) DNSs occasionally have their moments of flakiness.

I usually mix-and-match my DNSs; having one each of OpenDNS and my ISP's, to try & get the best of both worlds.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User E7er
(knowledge is power) Mon 28-Mar-11 09:55:24
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Re: Netgear DGN1000 page load problems


[re: aks] [link to this post]
 
In reply to a post by aks:
I'm having some problems with a new Netgear DGN1000-100UKS router. Latest firmward from Netgear site - V1.1.00.41_ww. Previously had the standard Be router (TG585v7) - which did not have this problem - ever - that I recall.

The DGN1000 is connected to the internet all ok. I'm with Be, and I am using the Be DNS servers.

Generally, the fisrt time I visit a page, I get an eror "page not found". Hit refresh, page loads. Navigate somewhere else, same again, "page not found"!

Connection has been up for 14 hours (since I turned the box on today).

This is on more than one wired desktop PC.

Wireless is hopeless, but I'll come back to that later.
Hi, it is not the DGN1000 router at fault itís your configuration, have you tried ipconfig /flushdns

http://www.vcn.com/knowledgebase/article.php?id=360

http://www.tech-faq.com/how-to-flush-dns.html

http://ss64.com/nt/ipconfig.html

Orange (SMPF) LLU 20 Meg. Sync 11864 Kbps Downstream, 1157 Kbps Upstream.
3Com 3CRWDR101A-75 ADSL2/2+ wireless router
Netgear DGN1000 ADSL2+ wireless N 150 Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User aks
(member) Mon 28-Mar-11 22:35:08
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Re: Netgear DGN1000 page load problems


[re: E7er] [link to this post]
 
have you tried ipconfig /flushdns

Yes, I had tried that.

Now on OpenDNS servers. I had never seen a DNS issue over the past few years on Be with the Be router, but strange that it went up the wall with the Netgear. Searching around here I see the Be DNS can be flaky, as mentioned above.

To be sure, I just checked my saved config from the Be router:
set var=DNS_serv1 value=87.194.255.154
set var=DNS_serv2 value=87.194.255.155

So this is really strange that it is virtually unusable with the Netgear router. I agree and understand there should be no difference based on the router, but I believe there actually is. As I say, I never saw a problem with the Be router (AFAIK), yet it is immediately obvious with the Netgear.

Oh well, I am running fine now, so that's it. I will ping Be tech and see what they have to say.

Thanks for the tips. It does now seen stable.

---
Tony

Edited by aks (Mon 28-Mar-11 22:35:50)

Standard User E7er
(knowledge is power) Tue 29-Mar-11 12:05:57
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Re: Netgear DGN1000 page load problems


[re: aks] [link to this post]
 
Hi Tony, I note the BE box comes all preconfigured for you. In the past whenever Iíve had page loading problems it has been caused by the incorrect MTU.

http://www.dslreports.com/faq/tweaks

Orange (SMPF) LLU 20 Meg. Sync 11864 Kbps Downstream, 1157 Kbps Upstream.
3Com 3CRWDR101A-75 ADSL2/2+ wireless router
Netgear DGN1000 ADSL2+ wireless N 150 Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User aks
(member) Wed 30-Mar-11 21:34:49
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Re: Netgear DGN1000 page load problems


[re: E7er] [link to this post]
 
Thanks. Yes, I have messed things up in the past when trying to "optimise" things! But that is on the PC side. I have 3 PC's an iPad and smart phone connected. All devices were playing up.

I had to manually re-set up my Be box 3 months ago - via the wizard interface, when Be tech support provided all the settings.

Currently on the OpenDNS servers and not seeing any problem.

---
Tony
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