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Standard User screenguy
(newbie) Thu 19-Apr-12 20:47:22
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Help, My internet Is Slowing Down!?


[link to this post]
 
Ok I have a Hauwei Echo Life HG521 and i have talktalk as my internet provider.
My internet was always 60Kb/s then it went up 10 Kb/s
I got a technician out from talktalk and the internat became 250kb/s
But i have to restart my internet alot and it went down again
But when the technician was here he said it was something about each time you restart the modem it goes down he said he changed some settings to put it up and all i want to know is how do i do that so my internet isnt slow BTW it is now 40Kb/s
Standard User john2007
(legend) Thu 19-Apr-12 21:15:23
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Re: Help, My internet Is Slowing Down!?


[re: screenguy] [link to this post]
 
Please post your router stats (attenuation, sync rate, SNR margins, up and down). See http://kitz.co.uk/adsl/frogstats.php for help.

Also see http://www.dslzoneuk.net/socket.php?type=html regarding removing the ring wire and seeing if stats from the test socket are better.
Standard User screenguy
(newbie) Thu 19-Apr-12 21:36:44
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Re: Help, My internet Is Slowing Down!?


[re: john2007] [link to this post]
 
I think this is what you mean

ADSL Mode G.DMT
Interleaving On
Up Down
DSL Line Speed 480 kbps 1120 kbps
Line Attenuation 31.5 dB 60.5 dB
SN Margin 15.0 dB 19.8 dB
Total Errors Seconds 0

and before the down for dsl line speeds was 2514 kbps

Edited by screenguy (Thu 19-Apr-12 21:45:15)


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Standard User john2007
(legend) Sat 21-Apr-12 09:25:35
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Re: Help, My internet Is Slowing Down!?


[re: screenguy] [link to this post]
 
Yes, those are the stats.

It appears that your target SNR margin has been raised to 15dB from the default 6dB. If you have several weeks of stability that should drop back to 6dB and your sync should rise back to 2500kbps.

You could request a reset of your target SNR margin to 6dB by your ISP but may meet with a refusal or a lack of understanding. I'd wait for several days to see if the margin drops of its own accord.
Standard User RobertoS
(sensei) Sat 21-Apr-12 09:36:05
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Re: Help, My internet Is Slowing Down!?


[re: screenguy] [link to this post]
 
Did you buy or replace anything electrical or electronic at the point where this problem started? Sky boxes, microwaves,TV, light fittings, phones, vacuum cleaner for example. Or did you re-site anything - we've even found someone place the router on top of the TV or Sky box.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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