Make sure you have the latest version of RSL.
Using teh 10.0.0.1 IP address should not matter - I use the 172.16.xxx.xxx range and previously had a 10.0.xx.xx network. Make sure you input the URL correctly as http://10.0.0.1
Try both versions of the DG834 and see.
Check you have the correct Username and Password.
Also, give it time ... sometimes I found that it would take three or four intervals before it picked up the data so with a 600 second interval, give it 5 minutes.
M H C
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