I have tried several different modems, the latest being a Fritz 7390 with was chosen in part due to the promise of fibre, (the 7390 is running on the current os release) now I am on an 80/20 FTTC service, the drops persist, same status message about a lack of DSL Synchronization as we used to see associated with the drops on adsl. Ive had Openjoke out several times and they all claim the line is fine, and yet it doesn't seem to want to hold sync for more than a few days, and sometimes reconnects several times in a day - or even a few times in an hour
The situation remains that my service will operate for days without a hitch, then suddenly there are these drop and reconnects, in the last week I have lost count of the number of reconnects that have shown up on my BQM which is also showing spikes of packet loss.
Ive now started to doubt my own equipment as I have noticed the router seems to be doing a full restart during *some* of these drops, seeing that another light apart from the "power/dsl" light flashing while it seeks connection, when this happens I am seeing the loss of the system event logs, so now I am wondering if the fritz is also "on the fritz"! - or is the drop causing some strange hiccup in the router?
I have long held that the line drop issue must lay between here and the cabinet as prior to fibre I had an E side swap and moved from BTw to LLU and back again - no change in the problem, The 25 feet of overhead outside of here is just about 15 years old (installed when I moved in). on a good day I see 75 megs, but its hard to get a feel for where my real level is as the service isn't consistently connected due to this issue.
When fibre was installed I had some issues with the HG612 not connecting (Kelly did the install so that may give you a clue) the 612 has worked with the Fritz behind it in router mode, but the drops were still there, and TBH I dislike having a modem in line that I cant even query the status on - much less find any meaningful stats (I'm reluctant to unlock it (assuming this generation can be) as I'm sure openjoke would try to blame that. I have noticed a lot of activity in the cabinet recently and this has coincided with an upsurge in my problems,
Any suggestions? I'm pulling out my hair here, I think that having put up with this for more than 10 years I deserve some resolution to this. Its not too much to ask surely? It seems beyond BT to work out what is happening - I get the feeling that they have an attitude of "well it mostly works - be thankful for that"
Interestingly I have just noticed that the maximum DSLAM throughput reported by the Fritz has dropped from 80000 to 74000. no change in the upstream, and I was at the cabinet when the kellys guy was doing the connection he showed me then 80k on his equipment, why would that have dropped?
VIVACITI 80/20 FTTC
SWPM PCP29 - Still suffering Random drops and intermittent high error counts
BQM - a lot less red these days