Eclipse Outage

This morning we were made aware of an incident which is affecting a large number of broadband customers and stopping them from establishing a connection.

Our Network operations team have advised that this problem has now been resolved and they will continue to monitor the service through out the night.

Customers may experience slower than usual connectivity while our servers rebalance the connections.

More information can be found on our Status page

Please contact technical support if you are experiencing problems connecting.