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Standard User wethogs
(newbie) Sat 30-Apr-11 06:57:33
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Congestion


[link to this post]
 
Hi All:

I am on an exchange which Eclipse does not have LLU and therefore I am going through BT wholesale network to get to Eclipse's network. Since the start of 2011 I have noticed that in the evening and to at least past 24h00 the results of the speed test used by this site show speeds of 1300 Kbps to 1900 Kbps but in the morning (06h00 and on) I can get around 3200 Kbps. I have results going back to early March 2009.

Running the BT's speed test: http://www.speedtester.bt.com/ I see similar results. The line has a 3500 profile on it

So is this just congestion on BT Wholesale and/or Eclipse's network or traffic shaping? Any ideas?

I really doubt that Eclipse will be putting in LLU into this exchange anytime soon so would going to a provider that does have LLU improve matters any?

Some other information: filtering is on all phone sockets. The modem/router is connected at the main socket.

The router is showing:
Downstream Rate: 4288 Kbps
Upstream Rate: 448 Kbps
Downstream Margin: 8 db
Upstream Margin: 24 db
Downstream Line Attenuation: 49
Upstream Line Attenuation: 28

The exchange is serving 8159 residential and 178 non-residential premises.

Using tracert we observe the number of hops to get to www.eclipse.net.uk:

C:\>tracert www.eclipse.net.uk

Tracing route to www.eclipse.net.uk [82.153.251.133]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms 192.168.1.1
2 71 ms 71 ms 71 ms 91.84.64.1
3 58 ms 71 ms 58 ms 82.153.2.49
4 60 ms 60 ms 60 ms fe2-core1.th.eclipse.net.uk [81.5.191.6]
5 59 ms 59 ms 58 ms 82.153.251.133

Trace complete.

Kind Regards
Standard User cheshire_man
(fountain of knowledge) Sat 30-Apr-11 09:33:53
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Re: Congestion


[re: wethogs] [link to this post]
 
What exchange are you on? Use this link to SamKnows.

Eclipse don't have their own LLU, they use, for example, Tiscali, which I'm on.

Tony
Standard User Zadeks
(member) Sat 30-Apr-11 09:40:02
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Re: Congestion


[re: wethogs] [link to this post]
 
Poor BT wholesale ISP. It's time to move on.


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ISP Representative Eclipsestaff
(isp) Tue 03-May-11 16:26:26
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Re: Congestion


[re: wethogs] [link to this post]
 
Hi wethogs,

Sorry to hear you're having a problem there. It does indeed sound like you're on one of our BT wholesale lines.

It does sound like there may well be something going on in your local exchange. Please feel free to PM me your account details, if you'd like me to take a proper look.

Andy

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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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