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Standard User KenLane
(newbie) Mon 14-Sep-15 15:04:31
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Eclipse charging after migration WARNING


[link to this post]
 
I requested a MAC on 4 Nov 14 and migrated to PlusNet later that month.
They have continued to collect direct debits. Their justification is that PlusNet did not actually use the MAC so they had no way of knowing that I had moved. They have agreed to refund but it will take the system another month to issue the cheque. This just confirms that I was right to move away.
Standard User ionic
(fountain of knowledge) Tue 22-Sep-15 09:00:10
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Re: Eclipse charging after migration WARNING


[re: KenLane] [link to this post]
 
It took you a year to notice / cancel the redundant direct debit with your bank???
Standard User scragglymonk
(knowledge is power) Wed 30-Sep-15 14:28:47
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Re: Eclipse charging after migration WARNING


[re: ionic] [link to this post]
 
i moved and then cancelled the DD after they had confirmed that the account was clear, they wanted me to leave it open, so told them that they could send a cheque if it came to that

Windows is now a 64 bit tweak of a 32 bit extension to a 16 bit user interface for an 8 bit operating system based on a 4 bit architecture from a 2 bit company that can't stand 1 bit of competition. Merula FTTC


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