Remember he said I will send an answer shortly on 1 Dec?
To be fair, I would of expected a customer to have received a response by now.
If its of any help, on the rare occasion that we have needed to speak to Enta, they have advised that nothing is blocked. They also stated that connections can be altered to suit the end user, providing its a reasonable request.
I believe the MAC request system is automatic, with the MAC appearing in whatever your Control Centre is called. A post in Which ISP? with the samknows link for your exchange might bring some useful suggestions.
The MAC can be requested via Synergi (Enta CP) and then its just a case of providing it to the end user.
I've had repeated discussions with Enta support about this problem, but they insist that they can find nothing wrong with their configurations and that they won't invest any more effort because, and I quote, "Usenet news is mostly used for copyrighted content". So basically they don't care about people who just want to use a few text groups and read articles at a few KB every minute or two.
Jason says he has never seen the problem although he has a number of customers who do. My problem has come and gone twice now, but it returned a couple of months ago for good and has been continually blocking all port 119 and port 567 traffic from exactly 8am to 8pm weekdays.
I asked for VPN access to get round this, but of course have had no response.
It's the only problem I have with Enta other than a problematic local loop that stubbornly refuses to fall below its fault threshold for long enough to make an investigation worthwhile. I don't really want to change ISP or reseller over this, even if Jason's response times are pretty poor. I am on a Market 1 exchange, there is no cable or other service, so it's BT-based ADSL or carrier pigeon.
UKFSN via Entanet