Which provider have you moved to? Some do not use the correct "published migration process", as in the Openreach quote by Kitz in this post
, from the thread already linked to in the previous reply.
There is normally no charge for a migration to LLU, either full or partial. I think I have seen this raised more recently than that thread, and IIRC it was because the charge is automatically raised on the Enta system, and should later be automatically cancelled. I wonder if it could be that your Enta reseller has passed on the charge before that cancellation occurred.
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