They are wrong, again.
Cease charges will be applied on eCo for the unsolicited cease only if the customer reference value is PSTN CEASE and WLR3 CEASE
Cease (L) is for ones with a MAC - all SMPF products
ADSL2SMPF SMPF4ADSL ADSL2SMPF# SMPF4ADSL# IDMLLU IP2WBC IP2WBCCP DS2WBC DS2WBCCP
Cease (M) is for MPF and PSTN transfers - no MAC
LLU XFER P
LLU XFER PSTN CEASED
Cease (P) is for end of PSTN without moving elsewhere. i.e moving home.
PSTN CEASE PSTN CEASE PSTN CEASE
They're clearly getting "PSTN CEASE" and "LLU XFER PSTN CEASED" confused simply because the latter has the same wording but is ultimately a different value.
Edited by uno (Wed 19-Oct-11 14:53:32)