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Standard User BlizzardUK
(member) Mon 26-Mar-12 03:00:49
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IP Profile gone down to 2mbps ?


[link to this post]
 
I normally have a IP profile of 5 to 6mbps, over the last few days I noticed my connection was slower than usual, even at 4am, so just checked my profile and it is at a comparatively low 2mbps. Any idea why this change has happened ? Not sure who I contact.

This is the info I got from the IP test.......

Download speed achieved during the test was - 1.78 Mbps
For your connection, the acceptable range of speeds is 800 Kbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :8.03 Mbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 2 Mbps

Edited by BlizzardUK (Mon 26-Mar-12 03:02:00)

Standard User ukfsn
(knowledge is power) Mon 26-Mar-12 07:39:57
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Re: IP Profile gone down to 2mbps ?


[re: BlizzardUK] [link to this post]
 
It's very likely that there was a reduction in the sync rate of your connection. If your reseller provides access to the connection logs from Enta you can check to see if there is an entry for a change in the connection rate.

If this is the cause your IP profile will rise in line with your stable sync rate fairly soon.

UK Free Software Network
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Standard User aquiss
(experienced) Mon 26-Mar-12 07:58:32
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Re: IP Profile gone down to 2mbps ?


[re: BlizzardUK] [link to this post]
 
BlizzardUK,

It's worth checking BT have not recently done a BUTPR modify on your line (basically a VP regrade). The default profile can get stuck back at 2Mbps. A VC Flex on the circuit may solve this.

Martin Pitt
Aquiss Internet
http://www.aquiss.net

Unlimited Family Broadband Packages : http://www.aquiss.net/broadband-unlimited.php
(free activation or migration + 2 months free)


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Standard User RobertoS
(sensei) Mon 26-Mar-12 08:55:26
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Re: IP Profile gone down to 2mbps ?


[re: aquiss] [link to this post]
 
Interesting that the BT Performance Test has returned to giving connection speeds smile. Presumably part of the changes that have caused its recent instability.

____________________________________________________________________________
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User aquiss
(experienced) Mon 26-Mar-12 09:01:36
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Re: IP Profile gone down to 2mbps ?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Interesting that the BT Performance Test has returned to giving connection speeds smile. Presumably part of the changes that have caused its recent instability.


The results seem to be different if on 20CN from those who are on 21CN from what we have seen recently.

Martin Pitt
Aquiss Internet
http://www.aquiss.net

Unlimited Family Broadband Packages : http://www.aquiss.net/broadband-unlimited.php
(free activation or migration + 2 months free)
Standard User chris6273
(member) Mon 26-Mar-12 09:07:02
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Re: IP Profile gone down to 2mbps ?


[re: BlizzardUK] [link to this post]
 
In reply to a post by BlizzardUK:
I normally have a IP profile of 5 to 6mbps, over the last few days I noticed my connection was slower than usual, even at 4am, so just checked my profile and it is at a comparatively low 2mbps. Any idea why this change has happened ? Not sure who I contact.

This is the info I got from the IP test.......

Download speed achieved during the test was - 1.78 Mbps
For your connection, the acceptable range of speeds is 800 Kbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :8.03 Mbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 2 Mbps



This is quite a common occurrence on BTw connections.

The IP Profile you have is actually stuck, so you will have to contact your ISP. This has been happening more and more recently with some customers on BT Wholesale Connections.

-------------------------------------------------------------------
My Broadband Speed Test

Downstream Upstream
Connection Speed: 24184 kbps 1211 kbps
Line Attenuation: 16.5 db 6.4 db
Noise Margin: 0.5 db 6.2 db
Standard User b4dger
(knowledge is power) Thu 29-Mar-12 18:02:17
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Re: IP Profile gone down to 2mbps ?


[re: BlizzardUK] [link to this post]
 
Did you get this resolved?

Standard User XRaySpeX
(eat-sleep-adslguide) Thu 29-Mar-12 19:08:48
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Re: IP Profile gone down to 2mbps ?


[re: RobertoS] [link to this post]
 
No connection speeds on 21CN, but can you believe this?
Upload speed achieved during the test was - 1.04Mbps
Additional Information:
Upstream Rate IP profile on your line is - 832 Kbps
Sync is 1199 kbps.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User BlizzardUK
(member) Thu 29-Mar-12 19:34:37
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Re: IP Profile gone down to 2mbps ?


[re: b4dger] [link to this post]
 
Thanks everyone who posted on here for your help. I decided to wait it out, and approx 4 days later my IP profile was back to 6mbps.

Thanks again all.
Standard User RobertoS
(sensei) Thu 29-Mar-12 22:50:22
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Re: IP Profile gone down to 2mbps ?


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
No connection speeds on 21CN, but can you believe this?
Upload speed achieved during the test was - 1.04Mbps
Additional Information:
Upstream Rate IP profile on your line is - 832 Kbps
Sync is 1199 kbps.
Yes, there's at least one poster here always gets that sort of result. I gave up worrying. Where's that one from?

____________________________________________________________________________
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - Plusnet Value Fibre.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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