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Standard User BlizzardUK
(member) Thu 25-Oct-12 16:42:00
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Problem with the outgoing mail server or my software


[link to this post]
 
Since I upgraded to the latest Thunderbird I can't send emails, I get the below error messages from both Enta and UKFSN smtp servers. Is this happening to anyone else ? I am unsure if the Thunderbird upgrade is coincidence or not.

Photo 1 - http://www.encforum.net/smtp1.jpg
Photo 2 - http://www.encforum.net/smtp2.jpg
Photo 3 - http://www.encforum.net/smtp3.jpg

Is it because the domain of the email address I am sending is not that of the same as the SMTP ? If so then why has it only just started telling me this now ? Was it the Thunderbird update ? Is it safe for me to send ?

Edited by BlizzardUK (Thu 25-Oct-12 17:03:05)

Standard User ukfsn
(knowledge is power) Thu 25-Oct-12 19:04:27
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Re: Problem with the outgoing mail server or my software


[re: BlizzardUK] [link to this post]
 
I don't know who you are so I cannot check things at our end. Please send an email to the UKFSN support email address and I will then be able to investigate things at our end.

UK Free Software Network
http://www.ukfsn.org/
ADSL Broadband, Hosting, Domains, SSL and more
Standard User RobertoS
(sensei) Thu 25-Oct-12 19:12:47
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Re: Problem with the outgoing mail server or my software


[re: ukfsn] [link to this post]
 
In reply to a post by ukfsn:
I don't know who you are so I cannot check things at our end. Please send an email to the UKFSN support email address and I will then be able to investigate things at our end.
How does he do that if he can't send emails? tongue smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 57.4/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.


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Standard User XRaySpeX
(eat-sleep-adslguide) Thu 25-Oct-12 20:41:20
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Re: Problem with the outgoing mail server or my software


[re: RobertoS] [link to this post]
 
By Webmail?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User ukfsn
(knowledge is power) Fri 26-Oct-12 07:41:16
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Re: Problem with the outgoing mail server or my software


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
How does he do that if he can't send emails? tongue smile.


The images he posted show that he is able to communicate with our mail server so he should be able to send an email to us without problem. If his mail client software is so broken that he cannot do that then we do provide webmail access for our customers too.

The fact remains however that I cannot check this for him given I do not know who he is.

UK Free Software Network
http://www.ukfsn.org/
ADSL Broadband, Hosting, Domains, SSL and more
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