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Standard User sd99
(member) Mon 15-Apr-13 15:57:59
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Cancel UKFSN / Entanet


[link to this post]
 
I'm moving house and need to cancel my ADSL at my old property.

Do I have to cancel direct with UKFSN (I'm not getting an email reply), or can I go straight to EntaNet - if so, how?

Thanks
Standard User yarwell
(sensei) Mon 15-Apr-13 23:32:59
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Re: Cancel UKFSN / Entanet


[re: sd99] [link to this post]
 
you can call Entanet

a cease charge is payable.

0333 101 0600

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

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Standard User sd99
(member) Tue 16-Apr-13 10:21:40
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Re: Cancel UKFSN / Entanet


[re: yarwell] [link to this post]
 
Thanks. If I don't at least get a reply from UKFSN, I will prob not use them at the new house...


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Standard User RobertoS
(sensei) Tue 16-Apr-13 10:33:17
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Re: Cancel UKFSN / Entanet


[re: sd99] [link to this post]
 
There's no "them". Only a "him".
Name & Registered Office:
UK FREE SOFTWARE NETWORK LIMITED
FLAT 4, 199A
SHENLEY ROAD
BOREHAMWOOD
HERTFORDSHIRE
ENGLAND
WD6 1AT
Company No. 05292112

Status: Active - Proposal to Strike off
Date of Incorporation: 19/11/2004

Country of Origin: United Kingdom

Company Type: Private Limited Company
Nature of Business (SIC):
61900 - Other telecommunications activities
62090 - Other information technology service activities

Accounting Reference Date: 30/11
Last Accounts Made Up To: 30/11/2008 (TOTAL EXEMPTION SMALL)
Next Accounts Due: 31/08/2010 OVERDUE
Last Return Made Up To: 16/11/2011
Next Return Due: 14/12/2012 OVERDUE
The "Proposal to strike off" happens every year. He must be paying thousands a year in fines. Look how far behind he is with his accounts.

I'd steer clear. If you are happy with Entanet, look at (here in alphbetical order), Aquiss, Freeola, vivaciti and xilo/uno. (I think the last do Entanet). Depending on your new exchange all four may have other interesting options as well.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User sd99
(member) Tue 16-Apr-13 13:59:09
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Re: Cancel UKFSN / Entanet


[re: RobertoS] [link to this post]
 
Thanks. I've now put a cease on my BB (only 5 days notice), and after a chat with the operator, they are acutely aware of issues with UKFSN and have asked me to forward any correspondence that has been ignored.
Standard User RobertoS
(sensei) Tue 16-Apr-13 14:12:51
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Re: Cancel UKFSN / Entanet


[re: sd99] [link to this post]
 
Good luck smile. I hope my suggested alternatives are useful.

My own favourite at the moment is of course the ISP I'm with tongue. Else I wouldn't be with them.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User vivaciti
(knowledge is power) Tue 16-Apr-13 17:12:18
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Re: Cancel UKFSN / Entanet


[re: RobertoS] [link to this post]
 
Xilo dont use Enta

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User RobertoS
(sensei) Wed 17-Apr-13 00:58:30
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Re: Cancel UKFSN / Entanet


[re: vivaciti] [link to this post]
 
OK. thanks. I did say I thought they did, and now I'm outside the edit window sorry.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User hypertony
(committed) Fri 19-Apr-13 09:03:11
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Re: Cancel UKFSN / Entanet


[re: sd99] [link to this post]
 
In reply to a post by sd99:
they are acutely aware of issues with UKFSN and have asked me to forward any correspondence that has been ignored.


Doesn't sound good. I wonder if they're gathering all of them to put forward to terminate the service with UKFSN?

- Tony Sutton
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