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Standard User arthurfowler
(learned) Sat 17-Aug-13 10:46:54
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Entanet Change email address


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Hi,

I have to change my email address as BT are going to start charging for TALK21. When I log onto the Entanet site, there is no option to change my email address/logon. Is this because they get their information from the appropriate re-seller (UKFSN in my case)? If so, will me changing my email address on the UKFSN site replicate through to Entanet?

Thanks all.
Standard User yarwell
(sensei) Sat 17-Aug-13 10:53:48
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Re: Entanet Change email address


[re: arthurfowler] [link to this post]
 
To get started simply login with your unique username and password. If you have forgotten your password please use the forgotten password link. If you need further assistance contact cs@enta.net or call 0333 101 0600.
I don't know the answer, so I suggest you contact them. Resellers have access to a "Customer record" on Entanet's synergi platform which has an email field for each of "personal details" and for "accounts" (ie billing) but I can't say what the functionality of the UKFSN site is in that regard.

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Phil

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Standard User RobertoS
(sensei) Sat 17-Aug-13 15:53:50
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Re: Entanet Change email address


[re: arthurfowler] [link to this post]
 
I would just have tried changing it on UKFSN and see what happens to the Enta one. The worst you have to do is change it back if it doesn't work.

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Standard User arthurfowler
(learned) Sun 18-Aug-13 14:19:16
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Re: Entanet Change email address


[re: RobertoS] [link to this post]
 
ok, thanks both
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