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Standard User zebulon
(learned) Mon 24-Feb-14 11:26:32
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UKFSN: unprofessional and careless


[link to this post]
 
Well, surprise, surprise... Jason has not deigned to answer to any of my emails or any of my forum threads, despite numerous attempts of contacting him in a courteous manner, and despite receiving the tweets that Tony sent him to remind him of my problem explained on this forum. He just continues to wrongly invoice me and send legal threats. All of this despite Entanet confirmed my line was terminated and despite the fact he has been notified many times. This is borderline fraudulent now, and I will have to send him a recorded letter to ask him to cease, again at my personal cost.

I gave him the benefit of the doubt: I thought that he might have been incapacitated in answering his emails by any way, but the fact he is tweeting proves the contrary. Therefore his attitude is purely contempt - towards a 10-year customer! - and this is definite proof he is just taking the [censored] now.

So buyers beware: Jason is acting very unprofessionally, and not only he demonstrates his incompetence but also his total absence of care for his customers. Avoid at all cost!

Edited by zebulon (Mon 24-Feb-14 11:29:34)

Standard User Sceptic
(experienced) Mon 24-Feb-14 17:57:56
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Re: UKFSN: unprofessional and careless


[re: zebulon] [link to this post]
 
Why 3 different threads on the same issue ?
Standard User RobertoS
(sensei) Mon 24-Feb-14 22:58:25
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Re: UKFSN: unprofessional and careless


[re: Sceptic] [link to this post]
 
The shocking thing is that the issue exists. It doesn't seem like very Christian behaviour from Jason.

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Standard User zebulon
(learned) Tue 25-Feb-14 08:50:05
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*DELETED*


[re: Sceptic] [link to this post]
 
Post deleted by zebulon

Edited by zebulon (Tue 25-Feb-14 10:42:42)

Standard User zebulon
(learned) Tue 25-Feb-14 08:50:47
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Re: UKFSN: unprofessional and careless


[re: Sceptic] [link to this post]
 
In reply to a post by Sceptic:
Why 3 different threads on the same issue ?


Two reasons:
- to give the publicity this guy is deserving.
- to increase the level of awareness people should have before chosing the right ISP.
Standard User hypertony
(committed) Sat 01-Mar-14 08:00:59
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Re: UKFSN: unprofessional and careless


[re: zebulon] [link to this post]
 
FYI, he never replied to my tweets. :/

- Tony Sutton
- Check out my Ford Focus ST170 site | View my Car's Dashcam Videos
Standard User zebulon
(learned) Tue 04-Mar-14 13:16:14
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Re: UKFSN: unprofessional and careless


[re: hypertony] [link to this post]
 
Mine neither.
Standard User hypertony
(committed) Tue 04-Mar-14 13:52:31
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Re: UKFSN: unprofessional and careless


[re: zebulon] [link to this post]
 
That's bad. I still don't undferstand how he thinks it's OK to do it and run his business like this!

Did you have any success with the recorded letter - has it been accepted & signed for?

- Tony Sutton
- Check out my Ford Focus ST170 site | View my Car's Dashcam Videos
Standard User CJT
(experienced) Tue 04-Mar-14 20:25:38
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Re: UKFSN: unprofessional and careless


[re: zebulon] [link to this post]
 
Sorry to jump in...

Have you tried a recorded delivery letter? Alternatively if you are not that far from his address you could hand deliver a letter...

The about is page of the UKFSN gives a postal address

Just a thought..

CJT.


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Standard User zebulon
(learned) Wed 05-Mar-14 09:31:12
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Re: UKFSN: unprofessional and careless


[re: hypertony] [link to this post]
 
I have not done it yet, but that will be my next step and the last one. I gave him plenty of opportunities to return to me, via plenty of communication channels, with no effect. Apparently he does not mind bad publicity, and these threads are here to stay for the public to know how he is handling his business.
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