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Standard User dmk001
(newbie) Tue 25-Mar-14 20:17:53
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Upload speed lower than expected


[link to this post]
 
Recently I had a problem with my line where there was a high amount of noise. I managed to trace the problem to electrical interference and resolved the problem however DLM put me on a banded profile of 14336kbps. When I was on the banded profile my upload was limited to 0.9Mbps even though I have Annex M on my line and was syncing at ~1700kbps up. BT reset my profile and my line re-synced at 17215/1703kbps but my upload speed is still caped at 0.9Mbps. Before I was put on the banded profile I was getting upload speeds of ~1.5Mbps.

Line stats:
Text
1
23
45
67
89
1011
1213
1415
1617
1819
2021
2223
2425
2627
2829
3031
3233
3435
3637
3839
4041
4243
4445
4647
4849
5051
5253
5455
5657
Max:    Upstream rate = 1680 Kbps, Downstream rate = 19748 Kbps
Path:   0, Upstream rate = 1703 Kbps, Downstream rate = 17215 Kbps 
Link Power State:       L0Mode:                   ADSL2+ AnnexM EU-56
TPS-TC:                 ATM ModeTrellis:                U:ON /D:ON
Line Status:            No DefectTraining Status:        Showtime
                Down            UpSNR (dB):        2.9             5.2
Attn(dB):        28.0            17.9Pwr(dBm):        0.0             12.6
                        ADSL2 framingMSGc:           59              65
B:              176             26M:              1               8
T:              3               2R:              14              16
S:              0.3283          3.9828L:              4653            466
D:              96              8                        Counters
SF:             1233557         168053SFErr:          29              0
RS:             240543764               2646153RSCorr:         290677          645
RSUnCorr:       692             0 
HEC:            25              0OCD:            0               0
LCD:            0               0Total Cells:    801840745               79122340
Data Cells:     367227792               25066202Drop Cells:     539
Bit Errors:     0               0 
ES:             272             41SES:            50              0
UAS:            167             167AS:             19749
 INP:            1.15            1.09
PER:            16.00           17.67delay:          7.88            7.96
OR:             32.48           32.13 
Bitswap:        3256            0 
Since Link time = 5 hours 29 min 7 secFEC:            290677          645
CRC:            29              0ES:             25              0
SES:            0               0UAS:            0               0
LOS:            0               0LOF:            0               0


Speedtest before being put on a banded profile: Link

Speedtest on banded profile: Link

Speedtest after profile was reset: Link

BT speedtester shows the same results: Link
Standard User vivaciti
(knowledge is power) Wed 26-Mar-14 08:00:33
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Re: Upload speed lower than expected


[re: dmk001] [link to this post]
 
The Enta system may still have you capped, give support a shout.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User dmk001
(newbie) Fri 04-Apr-14 18:55:00
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Re: Upload speed lower than expected


[re: vivaciti] [link to this post]
 
After 2 weeks enta are blaming BT and BT are blaming enta, not sure what else to do. I'm also being blamed that my line is saturated but I have ran test on multiple computer without any other devices connected to the router. Download speeds max out but upload is capped at 0.9 Mbps. Might just leave and use 4G as it works out cheaper and I get faster speeds.


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Standard User vivaciti
(knowledge is power) Mon 07-Apr-14 11:12:04
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Re: Upload speed lower than expected


[re: dmk001] [link to this post]
 
Do you have any P2P software installed on the machines even if you think it is not switched on?

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User dmk001
(newbie) Mon 07-Apr-14 17:25:36
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Re: Upload speed lower than expected


[re: vivaciti] [link to this post]
 
Ran the test with only my computer connected, Wi-Fi turned off on router. Still the same, no P2P programs running. Ping stays at 9-10ms before the test showing the line isn't being saturated during the test.

http://www.speedtest.net/result/3423588436.png
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