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Standard User professor973
(fountain of knowledge) Wed 12-Nov-14 14:15:39
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Enta Nightmare.


[link to this post]
 
Really had enough of my Freeola Broadband nightmare now. I can see it's fell over at home today. http://www.thinkbroadband.com/ping/share/9c0ab536e12...
Zen have been good, but a BTO joint repair and fault clear seem to have done no good, so now looking to switch my line first to Pulse8 to get the faults if any ironed out. There is then the option of adding their 24mb Broadband for a £14 saving on my current combination, or if the line is still troublesome, take their fibre bring the copper down from 1.2k to 300m. Fairly sure my main problem is a combination of Enta congestion and fibre work on my exchange and cabinet. Enta has always been congested at lunchtime (Business priority) and evenings also now. Their recent network expansion has done nothing for me, rather like hiding access to the overloaded node monitors.

Edited by professor973 (Wed 12-Nov-14 14:20:25)

Standard User Samadeus
(learned) Wed 12-Nov-14 15:20:03
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Re: Enta Nightmare.


[re: professor973] [link to this post]
 
Enta aren't having the best day:

http://www.thinkbroadband.com/ping/share/b19584fb0a2...

We have a SIP trunk from them too and that has just failed, apparently they have restarted some equipment.

When I've got the music, I've got a place to go.

BT > Zen > Virgin Media > BT > Zen 80/20
Standard User Adam3k
(knowledge is power) Wed 12-Nov-14 15:33:40
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Re: Enta Nightmare.


[re: Samadeus] [link to this post]
 
They had a blade failure at 9am this morning or there abouts. Dispatched and engineer from telford who never got there till 1.30pm. In the mean time they re-routed around the affected core but packet loss was an issue due to the "network stress"

1 blade effected there entire DSL base.. go figure!

There network is falling to bits these days. We are investing in our own L2TP wholesale setup with Zen.

Entanet have gone down hill very fast over the past year.

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Standard User Samadeus
(learned) Wed 12-Nov-14 15:44:43
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Re: Enta Nightmare.


[re: professor973] [link to this post]
 
Luckily we have a KCOM backup SIP trunk and the DSL line is in case our leased line fails. But I am going to hammer the fact that I don't trust Enta enough to route our calls.

When I've got the music, I've got a place to go.

BT > Zen > Virgin Media > BT > Zen 80/20
Standard User professor973
(fountain of knowledge) Wed 12-Nov-14 17:20:03
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Re: Enta Nightmare.


[re: Adam3k] [link to this post]
 
My outage at 2.00pm. But getting far far too many, along with heavy packet loss at peak times. Customer service from Freeola has been mixed to say the least. As I said above, am checking out Pulse8 where I can save quite a bit of money and keep contract free, even with FTTC. So far, all enquiries have resulted in Adam himself replying in a couple of minutes. Don't expect that from any ISP all the time, but they have some very satisfied customers. Enta been good for me for 30 months, but very much downhill this last few months.

Standard User sills
(regular) Wed 12-Nov-14 19:14:49
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Re: Enta Nightmare.


[re: Samadeus] [link to this post]
 
The graph for our office line looks similar:

http://www.thinkbroadband.com/ping/share/fd4234a2f1c...

I work for an Enta reseller and our support line has had some annoyed customers today.
Standard User Banger
(eat-sleep-adslguide) Wed 12-Nov-14 19:30:36
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Re: Enta Nightmare.


[re: sills] [link to this post]
 
Similar here

http://www.thinkbroadband.com/ping/share/4f56537e21c...

Tim
www.vivaciti.net & freenetname
Billion 7800 on 24 Meg Enta
http://www.thinkbroadband.com/speedtest/button/14044...
Standard User warweezil
(fountain of knowledge) Wed 12-Nov-14 21:52:14
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Re: Enta Nightmare.


[re: Banger] [link to this post]
 
Same here with vivaciti
BQM

More red than usual.

Any ISP that thinks that selling my click traffic is acceptable is MisinPHORMed
VIVACITI - Now back with Enta - Improving steadily BACKWARDS
SWPM PCP29 - A terrible Line on a poor cabinet, still waiting for Superfarce Cymru to get our upgrade to Fibre done.... 10+ years of instability and mystery resyncs - no wonder people call them OPENJOKE.
BQM - for fans of regular packet loss
Standard User professor973
(fountain of knowledge) Wed 12-Nov-14 23:58:40
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Re: Enta Nightmare.


[re: warweezil] [link to this post]
 
An eye opener to see you, like me, getting packet loss outside this outage. Reinforces my view that my problems are iSP related and not line as I am often told.

Standard User warweezil
(fountain of knowledge) Thu 13-Nov-14 22:58:23
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Re: Enta Nightmare.


[re: professor973] [link to this post]
 
Packet loss is a fact of life on my line despite openjoke asserting that it is fine and healthy, even with Daisy LLU it was there - but it is worse on Enta, who have really dropped away in terms of performance and quality since I first joined them back in the old central days, when Enta staff were very active on this board. That marked them out as outstanding back then, it was no surprise when the move to WBC which also marked the sudden lack of "forum involvement" saw the service decline to "average" for me.

One of the reasons I will be leaving Vivaciti as soon as FTTC goes live on my cabinet is my annoyance at being bounced back to Enta by Vivaciti having migrated away to escape in the first place!

Any ISP that thinks that selling my click traffic is acceptable is MisinPHORMed
VIVACITI - Now back with Enta - Improving steadily BACKWARDS
SWPM PCP29 - A terrible Line on a poor cabinet, still waiting for Superfarce Cymru to get our upgrade to Fibre done.... 10+ years of instability and mystery resyncs - no wonder people call them OPENJOKE.
BQM - for fans of regular packet loss
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