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Standard User BenS1
(newbie) Fri 04-Mar-11 10:22:13
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FTTC availability confusion


[link to this post]
 
According to SamKnows I can get "BT FTTC", and sure enough other sites show my exchange as FTTC enabled too, however when I try the BT Infinity availability checker it says:

"BT Infinity is not currently due to be rolled out in your area.Register and we will keep you up to date about the BT Infinity rollout. "

And offers me the BT Total Broadband (est 5.5Mb) instead.

Any idea why there's a discrepency?
I'd understand if the BT Infinity site said that its coming soon, but it doesn't, it says that its due to be rolled out in my area. frown

Thanks
Ben
Standard User p4abit
(committed) Fri 04-Mar-11 10:31:43
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Re: FTTC availability confusion


[re: BenS1] [link to this post]
 
To have FTTC working, the exchange has to be enabled and the cabinets in your area also have to support FTTC. It looks like that although your exchange is enabled, BT have elected not to upgrade/replace your local cabinets for the time being.

I'm in the same situation and being about 4Km from the exchage find it annoying that many who are nearer to it, and so getting better speed in the first place now also have FTTC. frown

Edited by p4abit (Fri 04-Mar-11 10:33:26)

Standard User yarwell
(sensei) Fri 04-Mar-11 10:38:30
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Re: FTTC availability confusion


[re: BenS1] [link to this post]
 
The Infinity checker may say not available if your line is predicted to be less than 15M so worth a double check elsewhere like http://www.idnet.net/fibre/ or the wholesale line checker at http://www.btwholesale.com/includes/adsl/main.html

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
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Standard User BenS1
(newbie) Fri 04-Mar-11 10:45:46
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Re: FTTC availability confusion


[re: p4abit] [link to this post]
 
Thanks

The thing is, I checked some other phone numbers that are near to the exchange and they also say its not available.

I just phoned BT and they checked... they said its being rolled out in my area by it doesn't give a date yet. She said to just keep checking back regularly.... fingers crossed that they choose to do our cabinet.

Thanks
Ben
Anonymous
(Unregistered)Fri 04-Mar-11 10:56:59
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Re: FTTC availability confusion


[re: BenS1] [link to this post]
 
http://forums.thinkbroadband.com/fibre/3975043-bt-ft...

Look at this thread too, tell me name of your exchange please.
Standard User BenS1
(newbie) Fri 04-Mar-11 11:06:36
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Re: FTTC availability confusion


[re: Anonymous] [link to this post]
 
Its the Southwater exchange.

Southwater Exhange on SamKnows

Ok that really odd. I checked the exchange on SamKnows earlier and it said:

BT Wholesale information
ADSL status: Enabled as of 31/05/2002
ADSL Max status: Enabled as of 31/03/2006
SDSL status: Not available
21CN WBC status: Not available
FTTC status: Available in some areas

And I just checked again and it now says:
BT Wholesale information
ADSL status: Enabled as of 31/05/2002
ADSL Max status: Enabled as of 31/03/2006
SDSL status: Not available
21CN WBC status: Enabled as of 01/01/1970
FTTC status: Not available

Note that FTTC now says "No Available" and 21CN says it was enabled in 1970! (I think thats a 0 timet value for any programmers out there, or unix epoch for unix fans).

I still have both browser windows open, so I can see that it has changed in the past hour or so!
Anonymous
(Unregistered)Fri 04-Mar-11 11:12:24
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Re: FTTC availability confusion


[re: BenS1] [link to this post]
 
It stills says "Available in some areas" for me on Victoria Exchange.
Anonymous
(Unregistered)Fri 04-Mar-11 11:21:30
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Re: FTTC availability confusion


[re: Anonymous] [link to this post]
 
It has changed just by now, it says it's not available.
Standard User p4abit
(committed) Fri 04-Mar-11 12:54:23
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Re: FTTC availability confusion


[re: BenS1] [link to this post]
 
21CN says it was enabled in 1970! (I think thats a 0 timet value for any programmers out there, or unix epoch for unix fans).


Just wait for the 2038 bug wink
Standard User jchamier
(knowledge is power) Fri 04-Mar-11 18:33:36
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Re: FTTC availability confusion


[re: BenS1] [link to this post]
 
In reply to a post by BenS1:
The thing is, I checked some other phone numbers that are near to the exchange and they also say its not available.


So those streets don't yet have FTTC cabinets installed either.

I just phoned BT and they checked... they said its being rolled out in my area by it doesn't give a date yet. She said to just keep checking back regularly.... fingers crossed that they choose to do our cabinet.


Unfortunately you can't talk to OpenReach who install the technology (that can be used by multiple ISPs), you can only talk to BT Retail who will sell you Infinity (over 15meg) or the ADSL/ADSL2+ Broadband products.

James from ADSL24 was able to tell me last year which PCP my line was on (via private message) and confirmed the date the BT checker said was all he had access to.

I believe we all have to keep waiting.

James - be* pro - on THFB - sync about 17.2mbps - BQM
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