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Standard User planetming
(newbie) Sat 23-Apr-11 10:07:29
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ThinkBroadband Speed tester issues?


[link to this post]
 
Is anyone else experiencing inconsistent speed test results?
I've only had FTTC for 4 days now and only achieved a consistent result between the BT speedchecker and Thinkbroadband spedchecker on day 2 (Thursday).
Since then the Thinkbroadband speedchecker is reporting a lower speed.
Day 1
BT No reslult
TBB 28740Kbps

Day 2
BT 34928Kbps
TBB 28567Kbps

Day 3
BT 29040Kbps
TBB 15140Kbps (best of 3 tests)

Day 4
BT 29364Kbps
TBB 14917Kbps


Robert
Basingstoke
Standard User Zadeks
(member) Sat 23-Apr-11 11:35:38
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Re: ThinkBroadband Speed tester issues?


[re: planetming] [link to this post]
 
TBB seems to struggle with FTTC.
Moderator billford
(moderator) Sat 23-Apr-11 11:39:58
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Re: ThinkBroadband Speed tester issues?


[re: Zadeks] [link to this post]
 
In reply to a post by Zadeks:
TBB seems to struggle with FTTC.
I'm pretty sure it's not the tester itself- on occasion I can get full-speed results comparable with the BT one. But mostly it only shows 60-70% of that speed.

I think there's something weird about the routing/peering/something else involved in FTTC connections, which may well be outside tbb's control.

~~~~~~~~~~~~
Bill

bill@thinkbroadband.com _______________Planes and Cars and ..._______________BQM
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.


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Standard User MHC
(legend) Sat 23-Apr-11 12:44:36
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Re: ThinkBroadband Speed tester issues?


[re: Zadeks] [link to this post]
 
There was a problem with one of the TBB servers - but that has been sorted. I consistently get full speed results - 36.5 Mbps from the TBB tester.





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M H C


taurus excreta cerebrum vincit
Standard User Saltank
(member) Sat 23-Apr-11 12:55:04
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Re: ThinkBroadband Speed tester issues?


[re: MHC] [link to this post]
 
I've always had slower speeds through the TBB speedtester, most likely it's that TBB doesn't have enough bandwidth.

___________________________
My Broadband Speed Test
Standard User MHC
(legend) Sat 23-Apr-11 13:06:54
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Re: ThinkBroadband Speed tester issues?


[re: Saltank] [link to this post]
 
Given the location and connectivity available - bandwidth is not an issue.





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M H C


taurus excreta cerebrum vincit
Moderator billford
(moderator) Sat 23-Apr-11 13:39:40
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Re: ThinkBroadband Speed tester issues?


[re: MHC] [link to this post]
 
In reply to a post by MHC:
I consistently get full speed results - 36.5 Mbps from the TBB tester.
Some do, some don't Some sometimes do and sometimes don't, like me.

And don't put it down to congestion please, I know enough to be able to eliminate that as a cause.

~~~~~~~~~~~~
Bill

bill@thinkbroadband.com _______________Planes and Cars and ..._______________BQM
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User MHC
(legend) Sat 23-Apr-11 13:49:20
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Re: ThinkBroadband Speed tester issues?


[re: billford] [link to this post]
 
Did I suggest congestion? No.

I know the TBB server can support high speed links - a few weeks back on a business trip to Hamburg, i was trying a suppliers equipment.

We achieved over 400Mbps on a couple of tests with one set up and 88 Mbps on another set up which had a maximum capability of 90Mbps.

My Broadband Speed Test





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M H C


taurus excreta cerebrum vincit
Moderator billford
(moderator) Sat 23-Apr-11 13:57:45
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Re: ThinkBroadband Speed tester issues?


[re: MHC] [link to this post]
 
In reply to a post by MHC:
Did I suggest congestion? No.
Don't take it so personally tongue

Congestion is the usual verdict when this gets reported, and I know the tbb servers can handle any speed that even a business BB connection is likely to throw at them. It has to be somewhere in the middle, and it doesn't appear to be ISP-specific which pretty much leaves BT crazy

I'd just like to see the problem acknowledged, preferably with the cause identified and ideally fixed. I haven't got to the first stage yet frown

~~~~~~~~~~~~
Bill

bill@thinkbroadband.com _______________Planes and Cars and ..._______________BQM
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User MHC
(legend) Sat 23-Apr-11 14:33:54
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Re: ThinkBroadband Speed tester issues?


[re: billford] [link to this post]
 
I agree there is something in the network - probably under BT's control or management that is causing a few problems. The latency spikes I see, the failure to complete web pages (here too), occasional "freezing" of the connection (possibly lost packets and latency issues) and the speed test issue.





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M H C


taurus excreta cerebrum vincit
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