In reply to a post by Anonymous:On install get the eu to ask for it wall mounted - this will be done free of charge and avoids a great deal of these issues.
The unit is designed to lay flat, that is why it has rubber feet. If it does not work that way it is faulty. Also, mounting it vertically does help if there is an issue, but in my experience it did not fully cure the issue.
I cannot wait until modem/routers are widely available so I can swap out this POS
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.