What would be the best plan to get BT to improve my line
a) Get a new phone line installed with FTTC and hope the stats are better.
b) Move house, next door sounds a good bet.
Seriously that's about it, you're not even supposed to know the stats so BT are not going to entertain a "fault" call if the line is running at 40/10. I doubt they'd entertain swapping the pair to the cab either without a good reason and "I've only got 14Mbps headroom but my neighbour has 35" almost certainly doesn't count as a good reason.
Are you sure his line goes to the same cab - odder things happen.
Edited by mr_bean (Fri 16-Dec-11 11:43:37)