You have checked her connection speed at the test socket?
Sorry ive been away a few days, yes it was one of the first things i did when we tryied the service back then (from breathe i think it was), with the help of a very skilled cust service person we found out there was a lot on noise on the line but i couldnt tell you the figures now as it was years ago.
While we can not be sure (and openreach wont say) because of where she is on the estate and the most likey path the cables would follow back to the exchange we belive that it go's within very close proximity to two sub stations. One on the estate and the other on orton road.
I live for the one, I die for the one.
Yep i really am THAT thick!
Smallworld Cable ..... 5Meg then upped to 20Meg
O2 ADSL2+ .... 13.6Meg (ish)
Sky ADSL2+ .... 3.5Meg
Sky FTTC .... Well when it gets here and considering i can see the site for the cab from my bedroom window im expecting the full 40meg