I am in an area where fibre is available except from my current ISP (O2).
I have tried to find out when/if O2 will offer fibre but are met with a lot of “soon”, “probably” and “I can’t be specific” when contacting them or visiting their shops.
I have been with BT before but don’t want to go back as l understand their technical help is overseas based so “International Rescue” isn’t for me!
I’ve been reading forums all morning and am seeing providers I’ve never even heard of with the exception of the good folks from Yorkshire, Plusnet.
Our usage is probably quite low at the moment as hubby is between games but I need the option to move up to a larger capacity package if our usage increases without any restrictions i.e. capping, traffic management [read scary stuff about O2 asking customers to change packages].
I’m currently on the old O2 Home Broadband Pro @ £21.50 which I don’t think has any restrictions and am out of contract so can leave with notice.
This is what we’re getting now :
I’m assured (by Plusnet) it will improve to approx.
Mattie: Your estimated line speed is 5Mb.
Mattie: Your estimated speed with fibre is: 40Mb
I run regular speedtests but am concerned that despite their being fibre on my estate for quite some time I can't see many test results posted on the speed checker or is it that fibre customers don't check their speed and post results!
1. Can any of you knowledgeable peeps offer me any advice on a fibre provider with UK based technical help?
2. Also, does the age etc. of the PC make a big difference to the speed of browsing etc.? Both our PC’s are at least 5 years old and OK at the moment.
3. Hubby currently connects via a “Netgear Powerline AV200” as our house wiring is very poor and currently disconnected. Does anyone know if fibre is compatible with that?
4. Anyone know anything about O2 and fibre?
Sorry lots of questions so I numbered them to make it easier to respond if you only know one of them
Thank you so much to anyone who responds