How do I move from be to bt infinity?
Do I need a MAC code?
Yes. Incidently based on what I've seen on the official forums - are you aware that there are other ISPs that offer an FTTC based service?
Anyway the board operators have created a general guide here:
1.Ask Be for your MAC. Optionally issue a cancel request at this time.
2.Contact your new ISP and give them the MAC.
In theory that should be all you need to do. Just be aware that there is a slight risk to cancelling at step 1. If the move gets delayed your current service (Be) could be cancelled before the new service is ready and that would be bad. It's a small risk though. There's nothing to stop you cancelling after (2) instead but then you have to pay for some days of service from Be that you will never use.
Edited by Andrue (Wed 18-Apr-12 19:26:47)